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Above average 5.9
Based on 589 reviews

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Above average



based on 589 reviews
  • Hotel Condition/Cleanliness 5.3
  • Facilities 5.3
  • Location 7.1
  • Room Comfort/Standard 5.8
  • Service 5.9
  • Value for Money 6.1
  • Food/Dining 5.1

siti M.
Malaysia
April 25, 2014
just okay
nothing
smelly room

wawa M.
Malaysia
April 16, 2014
it just so so
location close to beaches, quiet, alone
Location: Just nice to beaches. Hotel Condition/Cleanliness; Standard room- Bathroom not well proper clean. The room is smeally. Aircond are leaking. value for money; For standar room i think that is overprice compared to condition of room. However the best part is close to beach. Thank you.

Roziana M.
Malaysia
April 15, 2014
Just an ok hotel..
Private beach, pool and landscape
The greenery landscape and private beach is a plus point. The pool for kids is too small..otherwise, just an ok hotel. We checked out the next day and stayed at Swiss Garden Hotel next door. A superb stay and best experience so far..(Swiss Garden)

Azman A.
Singapore
April 14, 2014
Nice n cosy chalet but need some improvement
near beach, port and city
not bad

Lee L.
Malaysia
April 06, 2014
Fun, comfortable, relax
Near to the beach, quite environment, easy access to local restaurants
Enjoy a relax night with friends, sightseeing, having great seafood. Nice pool and beautiful beach.

Benedict S.
Malaysia
April 03, 2014
It was okay near to the beach & places to eat.
Near to the beach
The room was okay but the furniture are old & needed maintenance on the air con & bathroom.

Su L.
Malaysia
March 29, 2014
Good beach fun
Beach,location
Rooms are not cleaned. Hotel under going upgrading.

ZAIRUL N.
Malaysia
March 28, 2014
Relaxing short getaway from Kuala Lumpur
Nice beach, quiet surroundings, good location
The hotel is located not far from Kuantan town (about 15minutes drive). The resort is showing its age and is in need of a full refurbishment. The surroundings and layout of the hotel is good, not too big or too small. Nonetheless, the staff were friendly and helpful, the location was superb. One things that is important to rectify is proper signage at the pools to indicate the depth (one pool had a depth of 6 feet and is connected to children's pool). Whilst the beach is very quiet and private, and at a very windy part of Balok beach. All in all it was a good stay, and if the management decides to refurbish the hotel, this hotel will be one of the best in the area.

Kee L.
Singapore
March 25, 2014
Chalet near beach and beach activities
soccer beach, beach, chalet
Kids love the soccer beach, chalet was just at the beach. However, rooms need some upgrades. Overall satisfied.

Voon L.
Malaysia
March 24, 2014
This hotel badly needs a refurbishment
Right on the beach, close to local food, easy drive to the city
This hotel really needs a refurbishment and renovation. The rooms are very out of date. The beds have lost their support and is badly sagging. The walls need a new coat of paint. The earlier you remodel the bathroom the better. The carpets were threadbare. The location of the hotel is right on the beach, one of the nicer beaches in Kuantan. But that's all it had going for it. It's such a shame to see a good hotel go to waste like that. The hotel is really rundown.