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Recent customer comments

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Very good



based on 614 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.5
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 6.4

Tommy C.
Malaysia
December 17, 2012
Good location and shuttle services.
Free shuttle services to town and spacious room.
We stayed at Tower B which is the older of the two so things look rather worn out. We stayed 3 nights there and the shower is not good to use and using the bath tub only. The adjacent shopping are able to provide basic needs but not shopping pleasure. Need refurbishment. The free shuttle services to town helps us to save on transport.The food at breakfast few selection and not so desirable.

Chi-yin H.
Taiwan
December 16, 2012
Bad customer service and not offer what on website
River view
We booked two rooms for 3 pax each with breakfast, but when we reach there the hotel said they only have 2-bed room and offered tower, bottled water and breakfast for 2 pax. We are asked to top up for the third set. I spent almost half an hour to argue with the receptionist for our third breakfast coz it was what stated on our voucher. At the end they accept, but not happily.

CHENG T.
Malaysia
December 15, 2012
lovely room and service with smile
good location & new
it a really good location for business traveler and good & friendly service

TIONG T.
Malaysia
December 14, 2012
Great location but small bathroom
location
my second trip to kuching for the last six months, the cleanliness of the rooms need to look into seriously, the bathroom amenities are below standard, devan covers with vomit stains, carpet was dirty..as compare to july stay, i guess housekeeping need to do spring cleaning for the room, bathroom shower panel is terrible design, with water spillage after each shower, go back to basic with shower screen if can't get it right. will not be my choice for the next visit..

Zainal N.
Singapore
December 14, 2012
Spacious rooms
Prompt service and polite staffs
the rooms in tower b were spacious and comfortable. tower b rooms are close to the swimming pool. the amenities provided including free wifi and free usage of the laundry room were simply great. will definitely recommend this hotel to anyone who wishes to stay in kuching.

Ling T.
Malaysia
December 11, 2012
big room and good location
clean room with comfortable bed
easy to pack my car.the safety is good of the hotel,very quiet for the room,clean and lovely hotel.

AZELAN A.
Malaysia
December 10, 2012
Fantastic Hotel
Beautiful Room
Very love this Hotel. Beautiful room, contemporary.. Clean carpet, comfort bed, nice smell..Easy book and check out with Agoda. I suggest for who those business traveller with car. Is not to far to Kuching town but it is not convenient if u dont have a car. Love shower rain here, good pressure water. Very happy internet wifi provided for free. Can browsing smoothly in the bed, fast connection.

Yik O.
Malaysia
December 10, 2012
Nice and Comfortable room
comfortable rooms
Rooms are very nice and comfortable. Hotel is clean and staff friendly.

ING L.
Malaysia
December 07, 2012
Lovely hotel and service with smile
Have shopping shopping center and food center around
near to the town and very convenience to go around. all the place are near and have a lot of facilities around.

siew L.
Malaysia
December 05, 2012
Hotel in a shopping cebtre
convenient location
The air con was not working well. It was also inconvenient to walk over to tower b as there is no connecting lift. Rooms are od n carpets needs changing.