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Very good 7.2
Based on 955 reviews

Agoda Verified Reviews

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Very good



based on 955 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.2
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Staff Performance 7.2
  • Value for Money 7.5
  • Food/Dining 5.6

6 Malik B.
Malaysia
April 26, 2014
Good enough to stay if no room
Not bad
Will stay if no more room and another hotel.

9.3 HAFIZAH R.
Malaysia
April 22, 2014
amazing
clean, smooth and interesting

9 Zainuddin Z.
Malaysia
April 16, 2014
A relaxing and comfortable stay in the city
Large room size, location and acomfortable bed
It was a wonderful experience and value for money. However, there are water on the bathroom floor due to the poorly construction of the floor tile. Hence the water due to showering does not flow smoothly to the drainage outlet.

5 Alvin K.
Malaysia
April 15, 2014
Not good
Spacious room, quiet surrounding
Not that good, have to take 2 trip of elevator to reach your room floor, especially the 1st trip which mix with office tower during weekdays, the waiting time will spoilt your plan

5 Nuri S.
Brunei Darussalam
April 14, 2014
Peace and Calm
Clean, Location and Comfort
It was good. I am just surprise that my hotel charge did not come with the breakfast package. When I asked about the beakfast on 13/04/2014 @ 9:30 AM , the receiptionist did not answer politely,not friendly at all, the same person who welcomed us during our checked in 12/04/2014 around afternoon 12.30 - 1.00PM. Well, please improve in term of the service on the counter.

8 Keigo N.
Japan
April 12, 2014
Comfortable stay at ease
Calm, close to city center, reasonable price

6 Shamshul S.
Malaysia
April 10, 2014
Great
Location, room and enviroment
Good hotel and value for money

7 ken C.
Malaysia
April 06, 2014
centrally located
shopping,centrally located,city hotel
the room need to renovation , a bit old for the furniture.

4 subashni S.
Malaysia
April 02, 2014
a little disappointing
fantastic front desk staff, strategically located
The entrance to the building had a very unpleasant odour. The hotel was located on the 4th floor of the building and we were greeted by a very nice and sweet front desk person, who was also very helpful with directions. The person on the night shift was equally as nice as the one in the morning. A little disappointed with the room in terms of cleanliness. The towels were stained. The bathtub did not look dip-worthy. The balcony was dirty and clearly has not been cleaned for a very long time. No bathrobe, no room-slippers, the kettle had stains in it. Called the room service for replacement but was informed that they do not have any extra kettles in stock and any other replacement will cost additional charges. Even the front desk person was shocked to hear that from us. The breakfast was good on the first day of our stay, but on the second day, i must say i would rate 1 over 5, so i settled down to a bowl of Honey Stars in full cream milk. Parking on the weekend wasn't a problem. But on the weekday, we earned ourselves a summon, which i should not be complaining about, and could not get a place to park when we got back after sight-seeing. Location wise, everything was so near. There was a huge mall right next to it. The waterfront was only 5 to 7 mins away. So were the museums and etc.

6 Marlina M.
Malaysia
March 29, 2014
some hiccups, but generally ok.
location and space