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Very good 7.9
Based on 579 reviews

Recent customer comments

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Very good



based on 579 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.3
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 8.3
  • Food/Dining 7.5

terlochan S.
Malaysia
November 28, 2012
Lovely hotel
The serenity
Beautiful setting in hustle and bustling area. Only the staffs were a bit of a let down. They seem more friendly towards foreigner than to locals.

Stefan B.
Switzerland
November 25, 2012
Cozy and relaxed Hotel
Quiet spot but still close to the city
We arrive at the hotel and we just could say woowww, lovely place. The room's are nice and quiet and the staff try their best to make your stay as comfortable as possible. Unfortunately we got no water on the second morning and they could solve the problem after my second attempt within 50min only. A small problem which took 5min only to solve. Could be a bit more effort in! The third day the same problem, but solved immediately. The break fast is excelent but a bit stingy. You can order one dish only, which wasn't enough at all. But you try and you may get another dish as well... Overall a nice stay and for sure I would book the Basaga again!

Kerry C.
Ireland
November 23, 2012
Relax in the city
Warm atmosphere, friendly staff, good layout
As always a very pleasant stay at the Basaga. A homely feel and value for money!

Kerry C.
Ireland
November 23, 2012
An Oasis
Calming Oasis just off a main road
Love the Basaga. Everything from the chilled atmosphere to the friendly dedicated staff. There is also free parking and the restaurant is a nightspot for locals!

joseph P.
United States
November 20, 2012
Nice Place
Big rooms, historic house, outdoor swimming pool
excellent value for the price. don't come expecting 5-star resort and service. this is a budget hotel, but a very good one. i stayed in several rooms in the main house. all were similar. large room, double bed, windows overlooking the courtyard. towels and 2 bottles of water per day are provided. breakfast is provided. i tended to choose the omelet and wedge-fried because it was the most filling. there is a bar and restaurant. try the lamb shishkabob - it is really good.

ONG S.
Malaysia
November 20, 2012
Scenic Hotel
Romantic enviroment
The romantic scenery boost my mood to relax and stay in this lovely hotel. The decorative green, the poolside and the restaurant make you feel you are in a resort hotel where in actual fact you're in a city centre with booming passing traffic and a bussiness centre right next door. It's place to distress yourself.

aminuddin A.
Malaysia
November 20, 2012
Great concept, greens in the city
Hotel in the garden
Wish we could have stayed there longer as we really felt at home

Siaw K.
Malaysia
November 19, 2012
Small & cozy hotel with great western wine & dine
Good bed mattress, nice surroundings with trees & flowers
this hotel has very nice bed which you can fall asleep very easily with the wooden based room structure and surrounded by a lot of green. we checked in a bit late around 6pm and our originally booked room at the mainhouse was occupied and automatically upgraded to a bigger room by the hotel staff. our room was equipped with air-cond and also ceiling fan which make the room very airy, cold and nice. there is a small fridge and a small bath room with hot water. everything is in good order and clean. the lcd tv has limited channels but the restaurant was okay.

marcel J.
Switzerland
November 13, 2012
Small but good hotel with friendly staff
Nice interieurs and furnitures. Decent architecture.
I stayed four nights. First two nights in a room facing the street. A bit loud during traffic peak hours. Nights 3 and 4 in the second building, facing the pool. Generous room. Biggest disadvantage of the hotel is the location a bit outside of the city center. You have to take a taxi, if you want to go downtown. Taxi fares are quite high... Apparently the nice courtyard restaurant is attracting a lot of people from the outside, specially during weekends. It cant be just because of the food. Its rather average... Staff is really friendly and helpful, but rather inexperienced. Good for families.

Melanie B.
United States
November 02, 2012
very nice hotel, helpful staff & nice restaurant
spacious clean rooms
The buttered prawns were delicious and a fresh coconut was a refreshing drink at the end of the day. Don't order wine, as it is very expensive!!