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Very good 7.1
Based on 811 reviews

Recent customer comments

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Very good

based on 811 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.5

Annette L.
December 09, 2013
Afordable hotel for my short business trip
Afordable hotel for my short business trip

December 07, 2013
Value for Money
Large size room, clean room and quiet surroundings
I feel very comfortable staying in this hotel. The hotel rate is quite reasonable and value for money.

kyle J.
December 05, 2013
As comfy as it gets for a tight budget
Parking zone, Quiet and Clean
It was just a simple and pleasant stay, although have to wait for almost 1 hours and half for the housekeeping to clean my room after check in. But quite and efficient staff. Front Counter are giving a nice smile, but within the smile, there is some dishonesty as the receptions was gossiping about the non local (foreigner) guest in their local language. The room was nice but the food in the hotel can be an options if you have other choice of place to eat. Never buy the cake in the is either sweet or hard. Other than that, the room was quite nice and pleasant to stay for a short day or two trip.

Razlan R.
December 03, 2013
Nice, comfortable and safe
The friendly staff, breakfast spread and localities

Haryati W.
December 02, 2013
Adequately convenient
Early check-in possible, prompt response from hotel staff and paperless transactions
My family and I enjoyed our stay in the hotel. The hotel was affordable. We were allowed early check-in as we arrived in KIA at 9.00 a.m. By 9.45 a.m. we were already heading to our room. The room was big and nicely decorated with a clean bathroom. All transactions were done online, its paperless and hassle-free. The staff were quick to respond to our requests and were very helpful. The hotel itself was easy to locate, and it was a short driving distance from the Kuching Waterfront. However, there were no kids pool at the hotel which is a bit disappointing. The existing pool is also not that big and not suitable for children. The breakfast provided was just okay for the family. There was nothing special about it and some of the dishes were tasteless. Wi-Fi was a bit slow and at times there were no connection at all. This was at our room, but even the internet access at the hotel's cyber café were hampered as the user ID and password provided had to be changed a few times to no avail. The basement parking lot was not well lit during daytime (the walls were painted black hence the gloomy appearance). However, it was well lit at night. All in all, we had a pleasant stay there.

Zainuddin B.
November 30, 2013
clean room and friendly staff
clean and large room, friendly staff

November 29, 2013
Nice stay
Affordable, clean room and near airport

Mohd J.
November 27, 2013
location not convinience to Kuching town
good customer service, nice pool, big room

November 23, 2013
average satisfactory
location of the hotel near to kuching town & airport

November 19, 2013
good hotel for family trip
Friendly staff, centrally location & comfortable room