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Recent customer comments

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All reviews (523)

Business travelers (62)

Couples (166)

Solo travelers (100)

Families with young children (62)

Families with older children (73)

Groups (60)

Very good
7.1
based on 523 reviews
Hotel Condition/Cleanliness
7.0
Facilities
6.5
Location
7.3
Room Comfort/Standard
7.0
Staff Performance
7.4
Value for Money
7.8
Food/Dining
5.8

6.7 Roslan H.
Brunei Darussalam
May 15, 2014
Thumbs up...enjoy the staying
Thumbs up....... enjoy staying... Hopefully can staying longer in future time..and hotel management is quiet good and hotel condition is nice
Thumbs up...no words can say hopefully can come again...

6.7 Nurulhudha M.
Malaysia
September 25, 2014
Good
Cheap, Easy Located & Bfast Included
Good and make more improvement on the food. Make variety type of food and water.

7 nurul Z.
Malaysia
May 03, 2014
Best place to stay for
Friendly staff Efficient staff Cleanliness
Nice place to stay for with a good service from the staff and the enviroment also clean. this hotel also near with city center.

7.7 MOHD J.
Malaysia
April 29, 2014
Cheap and affordable confort hotel
Value for money, stratigic location
Fine and plan to stay again soon

6.3 Julian A.
Malaysia
April 29, 2014
Light and Simple
Close to town, Good Wifi condition and Simple
It was quite a good place to stay for a solo traveler and ain't looking for a luxurious place to stay during the trip. The place is simple and very close to the town and even got nearby shops and dining place. Also value for money if you looking for simple place to stay. Maybe needs maintenance for the building itself to look more attracting.

9 Elizabeth F.
United Kingdom
May 06, 2014
Our stay was very comfortable
Great location, about a 10 min walk to the river with lots of bars and shops on the way. The hotel was always clean, our room was cleaned every day without having to ask and fresh towels provided
Great stay. Hotel is very affordable. The staff were very helpful and the room was always spotless. Cleaned everyday without us having to ask. Bottled water and fresh towels left in room each day. Have stayed in worse hotels for a lot more money. If you are looking for an affordable hotel that is clean and in a good location I recommend that you stay here.

8 zainal Y.
Malaysia
April 24, 2014
good & steady
good conditon and friendly staff

8 huan T.
Malaysia
April 23, 2014
staffs are helpful
services
staff are helpful...room still ok for staying

8.7 Hui S.
Malaysia
April 29, 2014
Value for money
Main entrance front door lift for disabled person like me. So far is the only one hotel found in Malaysia has this type facility.
Excellent , I stayed there times within a timeframe of 4 months. Thumbs up for the friendly driver Edmund which is very helpful everywhere I went! Grand supreme hotel is lucky to have this type of staff.

6 Daren T.
Malaysia
April 22, 2014
value for money
guard taking care of your care, own carpark, near city centre