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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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Hotel Area: Kuching City Center Number of Rooms: 213

Recent customer reviews

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Good

7.3

based on
464 reviews

Value for Money
7.3
Location
7.8
Staff Performance
6.9
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.7
Food/Dining
7.1
All reviews (464)
King D. Business travelers Malaysia, February 25, 2012
Got Class

5 Stars
6
well done, agoda good in last minute hotel reservation and booking. smooth transaction. hotel staffs friendly and food is superb.
Chew L. Couples Singapore, February 23, 2012
Small standard room but adequately furnished

Within walking distance to town centre
5.7
Hotel standard room is small but adequately furnished. Ask for level 3 and above for smoke-free corridor and rooms. Staff is friendly but not clear about agreement. When I wanted to shorten my stay, the receptionist told me that merdeka palace hotel does not refund any early check out as agreed with Agoda. This is not true. Agoda gave refund for early check out with the hotel. Since I was not given the correct information from merdeka palace hotel and hence experienced some inconveniences.
Hotel Feature Tip: Nice Italian restaurant with good ambience.
Robert P. Solo travelers United Kingdom, February 20, 2012
Excellent staff

Service was very good and quick responses to requests.
5.7
i would say that the hotel is in serious need of an upgrade as it is certainly showing signs of wear and tear. it is located right near the indian shopping street and not far from the waterfront, both are in walking distance.
Nightlife Tip: Be careful when walking alone at night, use taxi's and negotiate a rate before you set off or get them to put the meter on!
Yoke S. Business travelers Malaysia, February 14, 2012
Good hotel and great service

very friendly staff with a good smile on their faces, grand reception lobby
7.7
Upon arrival at the hotel entrance, I was blown away with the grand reception lobby area which appeared very majestic with class of luxury feeling. Check in service was fast and efficient. I was looking forward to see if my room will give me the same impression as I had with the reception lobby. The room was clean but the wall paper were starting to peel off the wall but overall the room was good and clean. Hot water for bathing was no issue as it came on fast so it was an enjoyable time showering. Buffet breakfast was good even though there is not much of a variety of spread to choose from. I am pleased with my 2 night stay at this hotel.
Restaurant Tip: i would recommend those who love seafood to go to a seafood centre called topspot which is on the 6th floor on a carpark. prices are reasonable. you can ask for direction to this place at the reception. it was a 10 mins walk from the hotel.
Elizabeth F. Groups February 13, 2012
Historical and cosy and good security.

A lot of pictures of former British governers and white Rajahs
10
Very pleasant and memorable with a very good security. Easy access to town center whereby you can just go on foot to the heart of Kuching old city centre. Very near to many historical sites and place of interest.
Sightseeing/Attractions Tip: Very close to one of the earliest church in Borneo St. Thomas Cathedral and Bishop House at McDougall Road.
Hiroyuki H. Solo travelers Japan, February 12, 2012
gogeous entrance

small room have no bathtub
7.3
I thought they have bathtub, but receptionist asked me for double price i paid to change familly room. Agoda information also indicate that there is bathtub, its big diapointment.
Sightseeing/Attractions Tip: walking distance for riverside, good for town walk
Hairuddin M. Families with young children Malaysia, February 07, 2012
Convenient near to town and places to eat & shop

Can accommodate big family
6.7
My family and I quite happy with the hotel except that there were no cooking utensils provided. We were not able to make simple breakfast since we were travelling with toddler and baby. We even have to request for other kitchen utensils to be sent to us instead providing it in the room. We also experienced a black out for approximately 3 hours on our first night of stay. We were stuck on the 15th floor (lift not working) since there was no generator available, for those hours in darkness. Imagine if the duration is longer. A bit inconvenient if travel by car. We need to make one big turn to come to the lobby. A back entrance for car should be provided. There were no facilities provided for wheel chair and stroller if cars were parked on the upper side. No easy access for babies, disabled and elderly.
Chen S. Couples Malaysia, February 04, 2012
Peaceful Hotel

Quiet
7.3
The outer look of the hotel does not show that this is a 5 stars hotel. Their hospitality service is excellent. The facility in the room is superb especially the electronize remote control that controls the entire lights in the room. The location is very strategic as it is close by to all the shops.
Sightseeing/Attractions Tip: Sarawak Museum is just next to the Hotel.
Charles F. Business travelers Taiwan, February 04, 2012
Great location big room

Nice lobby and facility
8
Nice room, nice environment,great location near to the waterfront
Roselina J. Groups Malaysia, February 03, 2012
great location and good service

services at the front door was wonderful and courteous
8.3
could not get wifi to the room. asked for the plug but was not available.

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Merdeka Palace Hotel & Suites KuchingMerdeka Palace Hotel & Suites Kuching - StandardMerdeka Palace Hotel & Suites Kuching - Standard Merdeka Palace Hotel & Suites Kuching - Standard TwinMerdeka Palace Hotel & Suites Kuching - Standard QueenMerdeka Palace Hotel & Suites Kuching - Superior Merdeka Palace Hotel & Suites Kuching - DeluxeMerdeka Palace Hotel & Suites Kuching - DeluxeMerdeka Palace Hotel & Suites Kuching - 2 Bedroom ApartmentMerdeka Palace Hotel & Suites Kuching - 3 Bedroom ApartmentMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - La Habana Cigar DivanMerdeka Palace Hotel & Suites Kuching - ReceptionMerdeka Palace Hotel & Suites Kuching - Swimming PoolMerdeka Palace Hotel & Suites Kuching - GymnasiumMerdeka Palace Hotel & Suites Kuching - Fitness CentreMerdeka Palace Hotel & Suites Kuching - Traditional Malay MassageMerdeka Palace Hotel & Suites Kuching - Aurora Court All Day Dining RestaurantMerdeka Palace Hotel & Suites Kuching - Ristorante BeccariMerdeka Palace Hotel & Suites Kuching - Seattle Coffee & TeaMerdeka Palace Hotel & Suites Kuching - Wine CellarMerdeka Palace Hotel & Suites Kuching - Victoria ArmsMerdeka Palace Hotel & Suites Kuching - Victoria ArmsMerdeka Palace Hotel & Suites Kuching - Business CenterMerdeka Palace Hotel & Suites Kuching - Hotel ExteriorMerdeka Palace Hotel & Suites Kuching - Executive BoardroomMerdeka Palace Hotel & Suites Kuching - Meeting Room

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Customer Reviews - Merdeka Palace Hotel & Suites, Kuching

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