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Excellent 8.2
Based on 2752 reviews

Recent customer comments

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Excellent



based on 2752 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.4

Shiau W.
Malaysia
July 09, 2016
dissappointing
breakfast very disappointing, housekeeping is very slow, room not ready during check in, not worth for what I paid

Ryan M.
Canada
July 06, 2016
Awful
Dirty run down rooms.

CHOON C.
Malaysia
July 05, 2016
Good Locations
Startegic locations, friendly staff

chuan L.
Malaysia
July 04, 2016
No comment
No comment

Looi M.
Malaysia
July 04, 2016
Good and comfort stay
The breakfast in Restaurant Puzzle need to be improve

WAI Y.
Malaysia
July 03, 2016
Clean & Comfortable
It's one of the best business hotel in Kuching. Clean & comfy rooms.

alex C.
Malaysia
July 03, 2016
just adequate
rooms are spacious, internet is slow but feels bit creepy

Law H.
Malaysia
June 30, 2016
bad experiences.
First, the toiletry was bad, shampoo wasn't clean at all and the conditional quality is super bad. The toothbrush have to request myself, not sure if the cleaner forgot to refill or what. The most unacceptable thing was there was a big stain on the pillow and it looks like either chocolate or blood....so disgusting!

Simon V.
Malaysia
June 28, 2016
Maintenance !
Maintenance, Maintenance, Maintenance !! Housekeeping can do a better job in highlighting the problems that needs to be fixed in each rooms. There are many that I can think off but do they have an eye for perfection or is it just another job ? For a 5 star hotel, you need to look into your maintenance in order to remain 5 stars but its questionable at this moment..

ZE T.
Malaysia
June 28, 2016
nice
nice