arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 1134 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1134 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.1
  • Location 7.9
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.7

Kris C.
Belgium
August 09, 2013
Friendly staff and good accomodation
The staff, their attentive and friendly service
This is not a 5* hotel but it provides everything for a comfortable stay. Good bed, good working shower, internet (although WIFI is sometimes slow, best is to go to the lobby and use one of the computers overthere) and a good selection of Bfast. Our room was sometimes quite noisy. Staff is very friendly and helpful. If you leave early and cannot make it to bfast (only starts at 7am) you can ask for a bfast to take-away. We did this twice and asked the second time for a what bigger portion and this was no problem at all, our second take-away bfast was significant bigger than the first. The hotel is close to topspot, a nice place I recommend to check-out for dinner. Unfortunately the hotel is located on the other side of town of the bus station. It's still within walking distance but it's a 15-20 minutes walk in a brisk pace. The hotel provides a shuttle to the airport and provides all kinds of excursions. We used their service to the airport but did not do any other excursions with them, they're priced quite expensive and most of them can be do with public transportation at significant lower prices.

So S.
Singapore
August 07, 2013
simple and pleasant. good location.
near to many small local eateries, clean and friendly staff

Ian D.
Canada
August 07, 2013
Good option
Price, breakfast, staff
Good value for money. A bit of a walk to the waterfront but otherwise a decent location. Rooftop bar is nice to relax and have a beer. I was offered early check-in at no cost, which was very nice.

Huang W.
Singapore
August 07, 2013
Clean and comfortable rooms
Attentive staff, good breakfast, clean rooms
Very reasonable rates for the stay, clean and comfortable rooms with no smoke smell, helpful staff and a good breakfast.

Christopher P.
Malaysia
August 05, 2013
Good, Clean and Centrally Lcated Hotel
Location near local food, near river bank and interesting old town sights
Overall, the stay was pleasant and uneventful. Staff was courteous and room was clean and all amenities worked well.

Yong W.
Malaysia
August 02, 2013
A clean, affordable hotel
Friendly staffs, good breakfast selection, clean room
The staffs were friendly, breakfast was good, room was clean and comfortable with reasonable price. It is quite a distance to walk to the river front. The roof top bar has the good view of the city. The lime juice was good and refreshing after a hot day of sightseeing!

Chui H.
Malaysia
August 01, 2013
Bad location! Do not stay!
Variety choice for breakfast but less choice for drinks.
The location is bad for me and my mum to walk to the kuching river and walked beside the road is too quiet and seems unsafe. The room is packed and can hardly view the city,just some street back there is really disappointed. Wi-fi access in the room is very slow and sometimes will get loss connection. They charged us the fee for airport transfer without advanced noticed, I thought that it will be free as it did not stated in the description that it will have extra charges. All the attractions had to take shuttle bus from the hotel is pricey and not worth the price at all. Do not take the shuttle bus services provided in the hotel. The rooftop lounge is very small and the whole atmosphere is not good.

Tan H.
Malaysia
July 31, 2013
Can understand more clearly of the local culture.
Friendly staff and walking distance to many attraction places.
The room is small but clean. The staff are friendly. They tried to Night life at Kuching is just average. Many shop are closed before 7pm.

TUNG C.
Malaysia
July 31, 2013
Average
Friendly Staff , Town Area , Standard Room,
very noisy environment,sound from others open & close door , some sound that irritate us. Yes, is town area but hardly to find foods around. Considering for a business trip and not relax vacations.

SHI L.
Malaysia
July 30, 2013
comfortable
Cleanliness, staff friendliness, Internet
Comfortable and clean room, definitely will back again if travel Kuching