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Excellent 8.2
Based on 3343 reviews

Recent customer comments

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Excellent



based on 3343 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.8

cheryl L.
Malaysia
September 16, 2015
Great resort, great location, great beach!!
Clean beach, clean room, good location
Stayed in room 501 and it was PERFECT! It was one of the single level rooms so my child will not be at the mercy of noises coming from the upper level. And it was right in fRont of the beach. Quite perfect albeit a little far from the pool. The breakfast spread I must say is pretty impressive. I liked that the hotel was clean. The pool is nice n big and there's kids water playground too. If u drive, parking is free. But everything really is around the hotel! Just walk along the beach and u will get to the shops very fast! No hassle finding food and things to buy. Will definitely stay in Meritus again.

Ammar M.
Bahrain
September 15, 2015
Amazing expeirance
beach, food,staff,swiming pool
It was amazing ,staff is so friendly you must join their club food was heaven!! Beach so clean and dont miss sunset in CPA resturant

Manish C.
Australia
September 15, 2015
Relaxing resort hotel
Good location, big size rooms
We had a nice stay at Meritus Pelangi. The rooms were clean and spacious, with a huge double king bed. Shower was nice and comfortable. Great location, just beside the beach and 15 min walk to city centre. Only downside was that the check in process is way too long as the staff are really slow with everything. Staff generally are very friendly and nice but need to work on their efficiency

Azman Z.
Malaysia
September 15, 2015
Great Resort Over Extensive Garden Compound
Large Room Size, Large Balcony, Lagre Bath Rooms, Large Toilets
Overall great resorts but food was a bit expensive. However, just a short walk out of the resort there are great local and western restaurants.

Yin O.
Malaysia
September 14, 2015
Awesome Experience
The facilities provided, the comfortability ,and the staff friendliness
It was an awesome experience. In fact, it is my 2nd time visit. Glad that the receptionist,Encik Said even help us choose the best room price for our booking from Agoda. Appreciate his assistance so much. He has even help us book the room that we prefer for our 2nd night stay at the hotel. Too bad the beachfront suite , room 1301 and 1501 were not available due to some issues. However, both me and my boyfriend enjoy the stay at Meritus and we will definitely go back to the same hotel in future,and hopefully the next trip we will manage stay at the suite. :)

chia W.
Malaysia
September 14, 2015
very good
clean friendly good location

Amat N.
Singapore
September 14, 2015
Great place!
beach, Clean rooms and friendly staff
It was a great stay. Enjoyed the view and peaceful atmosphere.

Teresa M.
Malaysia
September 12, 2015
Getaway Anniversary Celebration
Staff friendliness and courtesy manners, beautiful view of our room fronting the lake and we were delighted with the complimentary fruits basket and cake
Pleasant, comfortable and how we wish we could enjoy the facilities during our short stay.

Tarik S.
Bosnia Herzegovina
September 10, 2015
Nice family resort
Kids pool, entertainment for children, food
We had pleasant stay even though it was raining for couple of days. Kids were still having fun at the pool and entertainment room. Hotel staff is very polite and responsive. Best thing is the restaurant at the hotel especially dinner BBQ with lamb and seafood. Would recommend this hotel to families for 3 -4 days stay.

Saritha K.
India
September 10, 2015
Good Location, Good Staff, Poor Room maintenance
Good Location