arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3343 reviews

Verified traveler reviews

Filter by traveler type

based on 3343 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.8

Anthony C.
May 26, 2016
Great Beach Frontage
Can't get better beach frontage in Pantai Cenang. Rooms are very tired, had a beach front room bottom floor, nice patio with direct beach access but very loud upstairs neighbours! Breakfast was RM75 per pax so we skipped and ate outside. In room fridge kept our drinks at a balmy 16 degrees. Overall you pay for the location.

abdelrahman E.
May 26, 2016
Nice hotel

May 24, 2016
Nice beach and hotel facilities
Good: nice and clean beach, uniquely designed hotel, swimming pools, staff To improve: check-in is quite slow.

Pey T.
May 23, 2016
Good place to stay for family outing
my kid loves the place and it makes the stay an memorable one

Hong Kong
May 22, 2016
The beach is beautiful
The beach is beautiful, worth living a night

Stanley M.
May 20, 2016
Vacation with Family
Overall is acceptable. Had some challenges with staff who had poor response, but all good. Example: Guest should be given access to all facilities such as restaurants even if there is an event. Can't expect the guest to eat on the five foot way. Happy hour should be across the hotel, not selected time and selected location. Will I return, I don't think so. It doesn't have the wow factor like Hard Rock Hotel in Penang.

Ahmad A.
May 19, 2016
Relaxing Cenang.
Great resort with beautiful cenang beach. Frontdesk manager Hasril and CBA restaurant manager Ben was fantastic at organizing my wife surprise birthday dinner and room decoration. Will definitely come back. Just to improve on the corridor lights and pavement lighting for guest to walk to their rooms at night. As for bfast buffet was average. Need to improve on local food taste and selections. Surprise they weren't any kuih muih for bfast for 5 stars resort.

Niusha A.
May 17, 2016
Worst and most awful experience ever
They are cheaters. We filled in a complaint and they were laughing at us. Worst hotel ever.

Sandra S.
May 16, 2016
Very good!
Very good location service and food.

Frans A.
May 15, 2016
its old hotel but quite nice with own viw beack=h
its troublesome and breakfst like indiafood not very clean