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Very good 7.3
Based on 3825 reviews

Recent customer comments

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Very good

based on 3825 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.2
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Staff Performance 7.4
  • Value for Money 7.8
  • Food/Dining 6.3

6.3 kok L.
January 04, 2015
second visit: over-rated
good location, big room space and no delay check-in
average in brief but the food quality (Christmas eve buffet is over-priced) is not good and expensive. This is my 2nd visit since 9 years ago, the number of staffs dropped dramatically and lack of hotel maintenance. i feel sad on this. keep it up.

7.7 firas F.
January 04, 2015
One Hotel Helang
Breakfast Morning Cleanliness and room design

4.3 Ho L.
January 03, 2015
poor service
Hotel staff good in giving excuses and said sorry
No tower, no floor mats, called reception counter, house keeping, laundry.....But no one pick up the phone. Shower don't have hot water. Hotel staff said hot water boiler under repair please bear with it. So you have to shower with cool water. Went to swimming pool, pool side tower out of stock, wait until finished swimming still don't have tower. Went up to room with wet body.

8 szu L.
January 03, 2015
comfortable, clean, friendly

8 Meng T.
January 03, 2015
good hotel
Good room condition, good food.
Value for money.

8.7 firas F.
January 03, 2015
Breakfast Morning Hygiene and design of the room

9 Tan T.
January 03, 2015
Very enjoy and comfortable for this hotel!
The room super big,and the room really make me comfortable and nice sleep.i very like the bathroom,that is very nice and clean,but the water in bathroom is not too hot.
Very enjoyment and comfortable.The location is good.Very nearly airport. I will choose one helang hotel next time again.It was really amazing!

9.3 Rachel R.
January 02, 2015
Amazing airport hotel
large pool, large rooms, close to airport
we have stayed here before and will stay again. Awesome pool and large rooms.

7 kwai L.
January 02, 2015
comfortable stay
spacious room and value for money
Location too far from interest area but if you rent a car should't be a problem.

7.3 Selamat O.
January 01, 2015
Bathtub , Pool and location
The hotel doesn't looked like in the pictures given.however , the room facilities were great. The wifi is better than anywhere else in Langkawi .