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2015
Excellent 9.0
Based on 330 reviews

Recent customer comments

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Excellent



based on 330 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 9.0
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.3
  • Food/Dining 8.7

10 Peter A.
Australia
November 02, 2015
Outstanding Stay
Staff, overall ambience, Food
An outstanding stay at what must be among the top ten resorts in the world that I have stayed at. All the Staff were exceptional, from the minute you arrived they all addressed you by name, nothing was a problem.All the F&B Facilities outstanding (the Breakfast incredible including Champagne & Bloody mary`s) The Beach and pool areas superb and the natural setting of the Resort in the Rain Forest was a master pierce of planning.Irshad the Resident Naturalist was another highlight of our stay,his tour was excellent. We plan to make the Datai our regular stop in Langkawi. Only regret is that we could not stay longer. Seri our Concierge also needs a special thank you. Thank you all the Staff for a wonderful stay.

8.7 Litsa F.
Australia
October 22, 2015
Comfortable place in nature
Surrounded by nature, quiet and restful
Beautiful place, quite a distance from the airport and town though. Get a hire car if travelling so its easier to get around. Service was excellent but the beach wasn't very nice. Lots of rubbish in the water and jellyfish. Much better beaches to visit. Beautiful place but kind of expected a bit more for the price. Next time we'll stay somewhere a bit more accessible.

9 Litsa F.
Australia
October 22, 2015
Quiet getaway
Forrest surroundings, relaxing atmosphere, excellent service
Beautiful place with excellent service. Everyone was very helpful and friendly. Ideal for couples that want some exclusivity. The resort beach wasn't that nice however (rubbish in the water and jellyfish) so I suggest travelling to other beaches if you want to swim. Be prepared for a long drive to the resort. It's really nestled in the forest at the opposite end of the island to everything else. No shops nearby so buy whatever you need on the way. Next time we would stay somewhere a bit more easily accessible.

9.7 Matthew M.
United Kingdom
October 16, 2015
Great location packed with wildlife and world clas
Rainforest villa - private beach - wildlife

9.7 Ren L.
Singapore
October 07, 2015
best resort experience (more than just service)
Nature, beach, amazing staff
Best hotel experience I've had- and I'm picky. It's not a service - you don't have to ask for things, the staff kept surprising us with little thoughtful things. It also doesn't scrimp on silly things - which they shouldn't given the cost. Lovely nature walk by Shakira and all the staff's love of nature made it a special experience. We saw flyer lemurs, bats, wild boars... Every part of the datai experience is done well.

8.3 Patrick M.
United Kingdom
September 30, 2015
Lovely romantic getaway
location, service, staff
It has a great location within ancient rainforest but what makes it amazing is the staff. Service is second to none. I had an accident just before the holiday so asked for a room close to the facilities as walking was a problem and it was very well accomodated. Everyone is so polite and smiling just predisposes you to rest and relax. The beach is lovely and service there is fantastic too. Food is good. We tried the Thai and the beach restaurant/bar.

10 Redford S.
United Kingdom
September 29, 2015
Customer service - Exceeding expectations
Location, peacefulness, staff
Perfectly awesome!

10 Michael P.
United States
September 21, 2015
Excellent
Staff/service and hotel location
Excellent

10 KOK T.
Singapore
September 19, 2015
Awesome place to stay
Stay, Nature, Service

9.3 Lunny W.
Indonesia
September 03, 2015
Very nice, stunning Old hotel
a remote hotel with sophisticated service
i surely want to come back. We love all the things here. The staffs make it complete.