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Recent customer comments

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based on 957 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.9
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.3
  • Food/Dining 5.7

Cheng L.
June 29, 2016

Tivashani S.
June 25, 2016
Very old hotel
The hotel don't look like what is shown in the pictures, it looks more like a haunted house, lizards crawling at the lobby, the toilet was dirty. They had towels absorbing the aircond water on the way to the rooms. Regretted:( ps: i tool the premier executive room

Gan C.
June 23, 2016
A grand budget hotel
A grand budget hotel, but, I suspect that they purposely give me a smallest room, just because I'm a CIMB Agoda user. I got a even lower price than others Agoda users.

Teik T.
June 08, 2016
No internet in the room.

June 04, 2016
non friendly staff
One of Chinese receptionist staff is very rude when asking me and my wife to move our car to the car park without asking nicely..thus, there is no such breakfast as claimed. We strongly do not recommend this hotel to the travellers. Thank you.

Janice S.
June 02, 2016
Poor sink drainage, dirty carpet, slow hotel service, almost 0 wifi
The drainage was not good for the sink and the carpet in the room is rather dirty with noodles on the ground. Hotel staff service was very inefficient and very slow. There is free wifi available, but it was intermittent and very slow. The TV channels are very limited. However, the room is quite spacious and the location for the hotel is quite near to Jonker street. Besides, there is available parking lots for hotel guests. If you are bagpacking, this hotel would be suitable for you.

Janice S.
June 02, 2016
Not coming again!
We booked the Premier Executive Room for the bathtub, however when we checked into our room, the room was not in a good condition. The bathtub and hairdryer was unusable. The reception staff were not helpful and service is very slow.

sophie M.
June 01, 2016
Excellent value for money
For those travelling on a budget this hotel is great. Big spacious room, comfy bed and good aircon fo £11 a night. Leaking toilet tho and not great tv channels and no remote.

Roger E.
May 30, 2016
Old run down hotel
Big old rooms, would of been good once. Now, fridge does not work, no English tv stations, wifi slow sometimes nothing. Don't request anything, you will get the opposite. Requested higher up floor with good wifi, got lower floor with practically no wifi. Bed nice, big room, lots of power points.

See C.
May 29, 2016