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Excellent 8.2
Based on 3534 reviews

Recent customer comments

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based on 3534 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

10 James M.
August 19, 2015
Excellent hospitality
Excellent staff, professional service and good location with a beautiful view
Very good, staff were excellent and professional. Good location with a spectacular views. Very clean and spacious room. Will certainly be back again. Thank you to all.

7 Lorna W.
August 19, 2015
great location
convenient, friendly staff, great facilities

7.3 Darren W.
United Kingdom
August 17, 2015
Nice hotel,
Efficient check-in, friendly staff and clean hotel
We have stayed at this hotel on several occasions and have never been disappointed. Friendly staff, efficient check-in/check-out, clean and tidy throughout. Ideal for a young family, however, the main road crossing is a nightmare (petition for a walk over bridge is needed).

4.7 Neo K.
August 14, 2015
Price is not worth the stay
Good location , good Car Park and Near place of interest
It was not a good stay as breakfast was never good enough and lack of serving staff, food is not as expected of a 4 Star standard and very few selection , Bed and pillow is not comfortable , Toilet and in room items is not well organize and given. Need to improve to attract customer to come back for the price charge compare to Hatten , Swiss Garden Hotel which is 2 times better.

8.3 Shu T.
August 14, 2015
Nice hotel
Location is good. View is nice. Room is spacious.
It was a good experience. Room is clean & spacious. Excellent service from the staffs.

8 Wang Y.
August 13, 2015
Valuable hotel
Nice room design, great location, good price

4.3 Peng A.
August 13, 2015
Underwhelming stay
It's relatively close to Jonker street, bed is comfortable, the spa is generally quite good
Generally unhelpful staff, we specifically requested non-smoking room and even paid extra for it and end up having to downgrade to a lower grade room because we simply can't stand the smell. The carpet of the hotel room feels like it has not been cleaned for quite awhile. The breakfast selection was varied but none actually taste any good, pastries was a joke, noodles are tasteless, dim sum is sticky, the do hua has fruit flies, about the only thing they didn't screw up is the cereal and milk. Batant waste of money.

6.3 Chong F.
August 13, 2015
nice hotel but below my expectation
pool, rooms were normal, toilet can be improved
location slightly off, but have good free carpark. near the sea, but off the main shopping area. pool is too hot(sunny) to swim in,without getting sunburnt , they should have some form of shade.

8 Rita C.
August 11, 2015
Enjoyable stay
Food, Pool and near Shopping malls.

7 Shoko H.
August 07, 2015
Comfortable room
cleaness, comfortable bed and service
they are friendly staff