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Excellent 8.2
Based on 3529 reviews

Recent customer comments

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Excellent



based on 3529 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

9.3 ng C.
Malaysia
February 23, 2015
fantastic
clean. confortable
Great

8 Mohd I.
Malaysia
February 23, 2015
Good
Breakfast

7 WOON H.
Singapore
February 23, 2015
Hotel is good but..
Nice breakfast buffet, Straits view from room and staff were polite
Overall stay was comfy and nice. However, we will not repeat as throughout our stay, we had to cross the dangerous busy roads with 3 kids in toll to get to the shopping belt. Shuttle service is available but you have to book in advance plus there is only 1 pickup point.

6.3 WONG R.
Malaysia
February 23, 2015
Clean, location, comfortable
Overall is okay.
Overall is okay. Please improve in cooking skill. Buffet breakfast was not very satisfied.

8 Shamila B.
Malaysia
February 23, 2015
Great Service
Attentive Staff, Great food and Great Location
Absolutely pleased with the hospitality and warmth of service given the staff from the moment of checking in to the check out. Had some issues with the room service, but everyone involved including the manager on duty were so helpful and did everything they could to appease us. We were there during CNY and my 3 year old daughter was so pleased with the angpow packets she received from the room (+ mandarin oranges), during breakfast and when we checked out. Also I am pleased with the non-smoking room - this is an important factor for us as my 3 year old daughter has a severe heart condition. most hotels although we would be in non-smoking room, you know the previous occupants would have still smoked in there. (only in Malaysia). We would definitely stay here if ever there is a chance to visit again. :-)

9 Jerry T.
Philippines
February 22, 2015
nice and friendly staffs, clean room & environment
friendly staffs, clean rooms and nice view
It was fantastic

10 Sofian A.
Singapore
February 22, 2015
Getaway to Malacca
1. it's location 2. it's room 3. it's breakfast
Simply fantastic. Will definitely be back.

7.7 Paul W.
Malaysia
February 22, 2015
a nice weekend getaway
friendly staff, ample parking, location
Relaxing

10 Suhailin H.
Singapore
February 21, 2015
Good hotel
Room, cleanliness, service

8.7 Sohan S.
Malaysia
February 18, 2015
Good! But Food? Hmm...
Room was Clean..but deco on the plain side..makes look room dull. Toilet was clean as well..but again looks dull. Our Fridge in Room 414 was leaking though. Pool is Good. Breakfast Buffet limited.