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2015
Very good 8.0
Based on 4708 reviews

Recent customer comments

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Very good



based on 4708 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.7
  • Food/Dining 7.2

ng L.
Malaysia
January 03, 2016
1 night in Melaka
Bed, room toilet, movie provided

Wan R.
Malaysia
January 03, 2016
Surely will come again
clean room, strategic location, wonderful breakfast, free parking for hotel guest
Enjoying this trip.

ong C.
Singapore
January 03, 2016
Will be back for sure
Location/comfort/friendly staffs
Good,value the stay

KIU M.
Malaysia
January 03, 2016
Strategic Location and Well-Maintained
This hotel is very near to Dataran Pahlawan, just 5 minutes of walking distance. It has a beautiful swimming pool and the deluxe room comes with balcony which has nice city view.
Upon booking, we requested deluxe room at higher floor and with king size bed. Upon check in at the hotel counter, I double confirmed with the staff A that our room in 7th floor comes with king size bed. Our excitement turned to disappointment when we stepped into our deluxe twins room. The staff A apologised and ensured me that he would transfer us to another deluxe room with a king size bed the next day as all deluxe king room were fully occupied. Before we went out for shopping the next morning, the staff B (different staff on duty) told us to leave our luggage in the room and the bell man would assist us in transferring the luggage. Around 2pm, the bell man leaded us to a new room. We thought we could really start our relaxing vacation in our new room. But we were given a twin room again, the difference was they combined two beds together! We waited till 6.30pm, we were told that we would be given a room at 2nd flr reason being that deluxe King room in higher floor was given out! Anyway, we managed to transfer to a deluxe King room at 12th floor after further feedback at 6.45pm. Overall, our 2 nights stay holiday in Melaka would be more relaxing and meaningful. We really enjoyed watching inhouse movies in the room!

Evelyn N.
Singapore
January 02, 2016
Melaka trip - Dec 27 to 29 - 2015
Location

cindy S.
Singapore
January 02, 2016
long check it time
No comments
We had to wait for 3hours before we could check in. Check in time is suppose to be 3pm. Our rooms were not ready till 6. . When I went up to my room, I had to stand along the corridor for another 20mins . This is bad. The hotel would already be expecting the total number of guests checking out and checking in and should get the necessary staff to handle the crowd. I understand that it's peak but check out time is 12pm. This is the first time I had to experience such long wait for so many hotels I have stayed . Disappointed and would reconsider staying in Equatorial again unless I have no choice

Jin K.
Malaysia
January 01, 2016
Good Hotel
Location, cleanliness & price.

Chin W.
Singapore
January 01, 2016
Strategic location to jonker walk
Comfortable room, strategic location, complimentary parking
Room was clean but the toilet may need refurbishment.

Carolyn L.
Malaysia
January 01, 2016
Old and musky
The hotel is a little too old, the food is good though, the hotel is dark and dim.... It does not give a good feeling... Feels a little heated. It is definitely not four star.

Si C.
Malaysia
January 01, 2016
Feedback
Location, staff , and convenience
The room we stayed in the socket plugs were not working when we wanted to charge the mobile phones. In addition to that, the bathroom sink was a bit dirty with stains and there was some kind of stench smell in the toilet, like it wasn't cleaned properly.