Mahkota Hotel Melaka, Malacca (Melaka)

After reading reviews, we thought, hey..how bad could it be? the mahkota parade shopping centre is right opposite it so we can just go there and shop and just return to hotel afterwards right? WRONG!!! there is NO pedestrian crossing/traffic light for you to go over to mahkota parade shopping centre. My elderly mom & dad and us with a baby & pram had to scramble for our life across a super busy street leading to an expressway! and Malaccan drivers are horrible speedsters! funny how non-chalant the hotel workers were abt the crossing..oh..just cross the road..Also, the tap water/bathroom water was YELLOW! we stayed at the 2 bedroom suite, dirty carpets, rusty kitchen tops and were told that the water has to be left running for 10 minutes to clear the YELLOW sediment away..and we had to do this each time we needed water!! We ended up buying bottles of mineral water to brush our teeth and clean our baby..OH GOSH! oh yes...last thing, we booked via AGODA so we had a voucher but needed and extra bed & a crib. The crib they gave us was SPOILT! It had a broken ledge. They gave us another one ALSO SPOILT! I give up!And the receptionist insisted I paid for the extra bed there and then and not at the end of the stay, which is normally when we settle all extra charges..I found it wierd after which she said..ok then..never mind..i'll just swipe your card first to put the balance aside...FINE LAH! whatever!! please please please stay away from this hotel!!

am disappointed that my stay in Mahkota was unplesant as upon checked in, my booking was not in the Mahkota reservation records & waited for an hour checking still no records !!! am disppointed and no one to callupon.

should be advised our wing number before arrival as it would make parking easier. The hotel has 8 wings so we had to guess which wing we were assigned. tough luck we picked the opposite end of the hotel. Furniture in rooms needs to be upgraded, bathrooms not very well maintined, could see black markings on the tiles. Our room had a kitchen stove but there was a big sign that said we could not use it.