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Recent customer comments

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Very good

based on 2124 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 7.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.0
  • Food/Dining 6.5

October 01, 2015
Poor and Unhappy Stay
Environment (full of trees)
Poor stay. Couldn't find a good food in this resort. Especially the Nusantara breakfast, 5star hotel price but the food is like 2stars only. Room condition was NOT good, the toilet bowl is so dirty and leaking. Bath tub is dirty and old and in poor condition. While sleeping still able to hear the sound of hotel buggy travelling outside.. Poor sleep i have had. Totally not value for money. Check in Concierge staff was very slow.

phua J.
September 27, 2015
my comment about philea resort
swimming pool, bathroom and outlook of the houses
its comfortable when stay in the resort, i like the design of the houses, but the poor thing is the facilities is less, i am bringing my child to here, the swimming pool is only the satisfied facilities that i agree, the child playground room is less item i can choose, we only stay there less than 15min because nothing much can play, the game room also very poor , i dunno that is computer room or game room, because inside the deskstop is no game for customer to play, i hope they can improvement in this two room, other than that all i am satisfied, thanks

Chong L.
September 26, 2015
no comments
no comments

Xiaoxin T.
September 25, 2015
Nice place
Beautiful hotel, Good service, quiet

Wee S.
September 25, 2015
Best resort ever
Swimming pool, room and foods
Good service! And it is so nature here, will go again next time ^^

Liew W.
September 24, 2015
Unwind yourself from busy city
Relaxing resort with beautiful pool
We had an enjoyable time with my family. The kids are reluctant to get out from this resort even for lunch & dinner

Soo N.
September 22, 2015
Relaxing and nice resort
Fantastic location, good environment and room design.
We were happy and feeling relax with the stay as the environment is very good. We love the natural reserved, the building design is unique and listen to the waterfalls from the room was wonderful. I love it so much. The swimming pool is so beautiful, and the water is clear and less chlorine. Few things dissatisfied us and we think the resort should improve:- 1. The cleanliness of the room especially the bedsheet. We both had body itchy and feeling something bite us after first night slept at the bed. I think kind of psyllids. 2. The air conditioner was not working on the second night but lucky there is a fan. The safe box was not working at all. 3. Other facilities like lounge, karaoke room are not run down. The price of karaoke is super expensive RM90 per hour...I'm speechless. 4. Massage centre is not as up to standard. The practitioners lack of skill. We will come back again. We wish to see further improvement and well maintain of the resort as the price so far quite affordable.

soon T.
September 21, 2015
nice staff

Patrick J.
September 21, 2015
Best Staff Performance
Staff Attitude, Hotel Standard, Clean
Very good and excellent hotel

Voon C.
September 21, 2015
A nice place for family vocation.
Staff is friendly & the room is clean.