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Good 6.8
Based on 233 reviews

Recent customer comments

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based on 233 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.7
  • Location 6.3
  • Room Comfort/Standard 7.0
  • Staff Performance 7.6
  • Value for Money 6.9
  • Food/Dining 6.0

4.4 Nadzri M.
March 18, 2016
Not worth staying
Not worth. The journey, surroundings, the room rate, cleanliness, the food. Disappointing. Revisit? hmmm...maybe NOT

7.6 Sahibul F.
March 16, 2016

8 Yusni K.
March 10, 2016
Good Vacation
The room, pool are cleaned & well maintained and a nice beach

4.7 CHEN W.
March 04, 2016
Horrible trip
The staff gave us the interconnect room, and a pair of couple shared another interconnect room with us. They smoked and talked loudly until 4.30am. The smoke came into our room and we were disturbed by their noise. While we complaint to the receptionist, we didn't get any respond from them. When we talked to the couple by our own, they said they went there to enjoy. Then they continue made noise and smoking until 4.30am. A pregnant woman, a young child and a papa suffered whole night in the room. And another horrible thing is, the bed bugs gave a few bites to us. WHAT A HORRIBLE TRIP THERE!!!!!!!!! We paid to suffer!!!!!

2 zameil N.
February 25, 2016
worst experienced
it was the worst experience ever. a RM138 hotel feels better than theirs. it's so far away. way too far and it's not even worth the journey. so far away from restaurants and hospitals etc. i had a stomach ache after eating their lousy and expensive buffet. kitchen closed too early. no decent dinner for us. RM25 for a lousy buffet. taste bad too. me and my partner had stomach ache right after eating their food. staff there wasnt accomodating. cleanliness wise, the bed sheet was "sandy". the toilet wasnt clean. the layout of the hotel was bad. in order to reach our room we have to make a huge turn. not pedestrian friendly pathways. definitely not travelling bag friendly either. had to carry 2 of our big luggage by hand since we cant pull it via the wheels due to the pathway condition. basically there's too many to complain. but i just plainly give up. please make mersing and malaysia look good by making ur hotel at least stayable. the price youre charging is definitely not cheap. RM2xx starting. please give the same value for money services for what you charge. improve your food to be edible. dont make mersing and malaysia look bad. a motel feels better than your hotel. please take note. please take all these as a critics that would make your hotel better in the future.

6.4 Khairunizam A.
February 11, 2016
Just good
More water park is better. More variation of menu off steamboat is better. More karaoke room is better

7.6 Nor A.
February 11, 2016
Bersih & Cantik
Sesuai utk family vacation

6.8 Mirdalinie M.
February 10, 2016
The location & the view is satisfaction guaranteed. However the pool and the private beach are dirty. If only they take care of the cleanliness i am sure the place would be an unforgettable place to go. The staffs are friendly and we were allowed to check in earli at 12noon since my child was not feeling well. Recommended but need some improvement. All in all we just love lazing around at the beach while enjoying the strong wind & the big wave.

6 habibah M.
January 28, 2016
overal okay but no internet in the rooms

9 Nurul Z.
January 08, 2016
Memorable Stay
Friendly and helpful staff. Clean and comfortable room. Well maintained pool.
When we first use the pool, it was dirty. However we noticed the staff was doing routine cleaning so the next day the pool was clean. Good service. They allowed us to check in at 1.50pm when we arrived and the room was ready. Breakfast buffet has many choices of food but mostly malay-themed menu. It's good if they could add more such as other races' themed menu too and probably some popular kuih like curry puff etc. We got beach facing room so it was really nice. Our room was 222. During our stay the air conditioning was fine but the condensation dripped onto tv. We purposefully waited till checkout to inform the staff as we don't want the hassle of it being taken care of during our stay. Hopefully they've done something about it. Our block has easy access to the beach. Good qiblat direction and they even provide sejadah for muslims to pray. We noticed BBQ huts were available. They stated hotel policy not to allow children below 4years to stay. We came with a 7 months infant and they didn't give us a hard time about it. Overall, it's highly recommended for others.