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Number of rooms: 188
Location: Miri
Address: Melinau River Mulu, Mulu, Sarawak,, Miri, Malaysia
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Customer Reviews
lee F.
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Hong Kong
Couple
Date of Stay: 27 Dec 2008 |
| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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2/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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10/10 |
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Wonderful food, good environment, clean environment This is a very wonderful resort in the jungle. The food in restaurant is quite expensive. However, it's great that the package includes breakfast and dinner. Moreover, the food is delicious for the buffet and a la carte.
The room and the environment of the whole resort is very clean. There is very little mosquitoes and very little fly here.
However, the service is the weakness of this hotel. This hotel provides the return transfer from the hotel to the headquarter. On a morning, we bought the ticket for the return transfer. After we finished our activity in headquarter, we called the resort to bring me back from the headquarter to the resort. However, after waiting for 90 minutes and we have called the resort one more time, there was still no shuttle arriving. Then we walked back to the resort (around 50 minutes). After arriving the resort and telling the reception for this issue, the reception did not apologies for the issue.
Moreover, we have called the housekeeping to get back the dishes of the room service. However, no one came to my room to get back the dishes until the daily room cleaning on next day.
Sightseeing/Attractions Tip : No need to follow the local tour provided by the resort because it is very expensive (RM180 for 4 caves). I suggest to call the resort to provide transfer to the park headquarter for the tour (RM20 for 4 caves).
For the transfer to the resort, it's better to buy the one way (RM6 one way) to the headquarter only (except you confirm that there will be a scheduled shutter service during your leave). If you want to leave from the headquarter, you can just call a restaurant outside the headquarter for the transfer (RM5 one way).
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| Mulu - Royal Mulu Resort |
Guest Rating: 9.7 |
elena L.
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Russia
Couple
Date of Stay: 13 Sep 2008 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Very good hotel in jungle. Very sympathetic staff.
Free transfer from and to airport.
Big room with huge bed and balcony with chairs. You open the window and listen to all sounds of jungle.
Very good dinning and bar.
The swimming pool is not deep but it doesn’t matter after the whole day in the jungle.
You can choose massage procedures, this is also very good after the day in the jungle.
I stayed there only for 1 night but I will advise it to my friends as I didn’t feel any uncomfortable moments.
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| Jungleside poolside resort |
Guest Rating: 6.7 |
robert N.
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United Kingdom
Couple
Date of Stay: 25 Aug 2008 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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4/10 |
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A jungle town on stilts, great river views, appealing pool, just a few minutes from Gunung Mulu park Fairly ordinary (and compulsory buffet), simple (but large) rooms, some less than keen staff members, the whole Barawan rip-off issue (read up on it) This is like arriving at a jungle town on stilts with great river views and large comfortable rooms. It's not easy to achieve a well-run place this in these conditions and they do a decent job. However, they should listen to the occasional complaints of guests about the rather insipid buffet (done much better elsewhere) and its well-intentioned but rather corny entertainment shows, especially since guests cannot avoid any of this. There is an appealing pool and the whole complex is just a few minutes from Gunung Mulu park so it's possible to see the caves and canopy walk from these surroundings. These longer walks require going to the Camps though.
Sightseeing/Attractions Tip : If you want to do The Pinnacles walking tour and the caves, you will need a minimum of 4 nights here: 1 in the hotel, then 2 out, then 1 when you get back.
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