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Recent customer comments

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All reviews (1934)

Business travelers (93)

Couples (578)

Solo travelers (47)

Families with young children (852)

Families with older children (226)

Groups (138)

Good
6.6
based on 1934 reviews
Hotel Condition/Cleanliness
6.6
Facilities
6.3
Location
6.4
Room Comfort/Standard
6.9
Staff Performance
6.9
Value for Money
6.5
Food/Dining
6.3

6 WEI T.
Malaysia
September 19, 2014
Pleasant but lots of flies
The Thai food, nice beach and quiet area
Generally ok but for the following issues: no towels given for my family until requested. At one point, we went for a swim and there was no towels too. Secondly flies are everywhere. Is there something management I the hotel can do about this? The first half an hour when we arrived at the room was to swat away the flies. At the beach my wife was stung by jelly fish although she was just sitting at the edge of the water collecting seashells with our daughter. Agoda should also specify clearly that the hotel stay is without breakfast. Luckily the reception officer was nice enough to include for us after much cajoling.

3.3 ung M.
Malaysia
September 18, 2014
4 stars hotels with 1 star food and conditions
greenish environment,
room equipments are old and leaking shower taps. two tea spoons of dead houseflies on the room floors were asked to sweep away at swift response by the housekeepers. fruit and food were of low quality and cheap fruit were used and known by first look. the big scoop used for scooping rice porridge was covered fully by stopping houseflies which were flew away once you picked up and put into the pot to scoop porridge. The hotel overcharged for such 1- star room and rm 68.00 per adult for dinner was also over charged for such cheap and low quality fruit and food.

5 VICTOR P.
Malaysia
September 20, 2014
Poor service
location, environment, swimming pool
very bad service. Waited more than 3 hours since 1:30pm to wait for the room cleaning for check-in. A lot of flies at restaurant and room. Service is very slow and poor.

7.3 Nur H.
Malaysia
May 07, 2015
The view
Facilities, beach view and hospitality
A cozy hotel despite of old furniture but the most important is its cleanliness.

8 UMI A.
Malaysia
September 19, 2014
perfect gateway
clean room, nice beach
hotel service has been improving as compared to our last visit especially during breakfast. the hotel staff was very attentive. it's a good place to relax.

8 nur T.
Malaysia
September 15, 2014
Fine
Peaceful, friendly staff, got pool and beach
Relax, peacefully place. Friendly staff

4.7 Azizah Z.
Malaysia
November 13, 2014
Didnt expect from 4* hotel
Banyak lalat, tak selesa langsung hurmmm...

6.7 Abdul I.
Malaysia
December 06, 2014
Privacy
The privacy, the beach, the pool
Fair

5.3 Izrulazhar J.
Malaysia
September 08, 2014
Old resort, need to renovate to modern style
Friendliness and helpful staff
Short but memorable experience

8.3 Mohd A.
Malaysia
September 08, 2014
one of the best resort in malaysia
the sand was beautiful my children,the pool very lovely and the room just nice
The beach very nice, my kids love the pool and the room just nice for small family.