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Recent customer comments

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based on 1998 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.1
  • Location 6.4
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.5
  • Food/Dining 6.3
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olena G.
United States
August 02, 2016
absolutely awful
all linen were dirty with the stains of blood and vomit , it took several hours to change the linen , the additional bed i paid for was placed in the room almost 3 hours later , i was extremely tired after 4 hour drive and such an experience was absolutely not acceptable . At my request to bring the ice it was brought in plastic bag instead of bucket . Over all my stay was there stressful and extremely unpleasant

Cathrine T.
August 02, 2016
So much more to improve~!
Rooms are big enough to add an super single bed. But, all the things in the room with old condition. Really need renovation. Besides, Flies are everywhere even inside the room. Hotel management really need to think about how to deal with all the flies. The only satisfaction gave us is the swimming pool and also the sea side with sunset view.

Eng L.
July 30, 2016
A great getaway
Beautiful location stayed in a Damai Club room which has been renovated so it was a great stay

evelyn L.
July 24, 2016
a quiet gateway
room was fine on the very first day but the very next morning was unexpected. plenty of flies flew in. the jacuzzi was under maintenance, gym facilities is bad and sauna room was fine. their breakfast also so so.

Siew T.
July 22, 2016
Not Worth on Price Paid
-Room is awful, when enter flies flying around in the room. The room pretty run down, old furniture and wall with paint peel off. Washroom with stains. -Dust coming out from the cupboard when open. Used plates are around the resorts with no housekeeping cleaning. -Toothbrush provide only upon request. Ridiculous for this resort provide this kind of service. Paying 3X higher than budget hotel but getting worst service ever, even poorer compared to budget hotel.

Ijong H.
July 19, 2016
Old is not gold
The hotel is in a good location with nicely planned grounds. However, time has over taken it; the basin was cracked and the drain blocked. The toilet continuosly flushes 24hrs, the auto water jet of the toilet leaksd and sprays water everywhere.. For such an isolated location, it is unfortunate that ther f & b has never improved over the years.

Kai H.
July 18, 2016
Good seaview
I like the seaview and facilities.

Soong F.
July 18, 2016
Even the hotel is far away from city,but there is a lot flies in restaurant.Others all satisfactory, especially the sunset from this hotel:)

Kean C.
July 18, 2016
Just a resort
Just a resort

Farina A.
July 17, 2016
If u r looking for private gateway.. This place will be suitable...