arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Good 6.6
Based on 1956 reviews

Recent customer comments

Filter by traveler type
Good



based on 1956 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.4
  • Location 6.4
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.5
  • Food/Dining 6.3

5.2 Azhanudin A.
Malaysia
June 07, 2016
Old and dirty
Rooms were old. Restaurant didn't have much variety and expensive. Lots of flies. Lifts didn't have a ventilation fan and smelt awful and musty.

4.4 Maeve S.
Malaysia
June 07, 2016
poor maintenance
breakfast is so so...nothing much to do.

3.6 wei C.
Malaysia
June 06, 2016
Old and awful
Seriously need refurbishment

5.6 Deavan B.
Malaysia
June 06, 2016
Room
Room Look very dirty. Lot of ants & Fly inside room. Call Room Service few time but no one reply or attend.

6 Farah A.
Malaysia
June 05, 2016
Great resort with amazing view but poor servics
The resort is a great place for a quick getaway with beautiful sea front however the beach could use some cleaning up. The water services were fantastic! But couldn't say the same for the resort's front desk who could have found a more effecient way of checking in and out for guests so it wouldn't be so time consuming. It took us close to 45-minutes of lining up due to the staff's inefficiency. It was also a flies season. I understand the hotel did its utmost best to combat the problem but another solution has to be found to make guests stay more comfortable. Apart from that, it was a worthwhile stay with stunning views and ample of activities.

4 Julian T.
Malaysia
June 03, 2016
Swiss-Fly Resort
The hotel is full of flies, even in bedroom and restaurant. Enrolled my child to a hotel arranged activity yet organizer never turn up. When I spoke to the hotel manager about the cleaniness of the room, he said he will come back to me on arrangements for another room but he had never came back to me until i eventually checked out. Very poor service.

7.6 MOHD R.
Malaysia
June 02, 2016
Good and enjoyable
Please think something to clear the fly

8 Norhamima A.
Malaysia
May 31, 2016
Love the private beach
Swiss Garden Resort Damai Laut the only hotel we would consider to stay in Lumut.We had so much fun here,we really enjoyed the 'remis' digging at the beach and the breakfast so delicious especially the soft & buttery crossant.Yummeh😋

6 safari Z.
Malaysia
May 31, 2016
Too many flies
flies can be found everywhere, dining hall and all guest rooms

6 chan S.
Malaysia
May 30, 2016
overall is ok , beach have to upkeep
overall is ok , beach have to upkeep