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Good 6.9
Based on 2798 reviews

Recent customer comments

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based on 2798 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.9
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 6.8
  • Value for Money 7.3
  • Food/Dining 6.1

Chong T.
November 06, 2015
Good value during that period in time.
Value for money, heritage and colonial era building, quiet location
Satisfactory stay and close to a few medical facilities. Staff were friendly and helpful and due to time constrain, did not enjoy the pool, which was mostly used by noisy families and children.

Susanna S.
November 06, 2015
heritage, friendly and helpful
Location, room rate and staff friendly
this is the first time I went to Penang for medical check up. I choose this hotel because it close to the hospital. Hotel are clean and comfort. the staff so friendly. talkactive and can speak bahasa Indonesia, it comfort us.

Seow S.
November 05, 2015
Great location
Great location , near and easy to find food , a lot of parking spaces
Great location , the hotel family room is big enough for family (5 adults + 1 children) . Need to improve the room wifi reception. The hotel is abit old but the room consider nice and clean. Every time travel to Penang with families,sure will choose heritage hotel. Really value for money.

Chuanwei Z.
November 03, 2015
Pleasant stay
Heritage look, pool, not far from town
Pleasant stay

jasbir S.
November 03, 2015
looks old

Bonita N.
United States
November 03, 2015
Lovely Heritage Hotel with character
Central location while in Penang, the historic building, quaint room
Our stay was pleasant. Close walking to most places, including transportation centers and shopping.

Lydia D.
November 02, 2015
Good location
Good location, good food, tourism ares

Lydia D.
November 02, 2015
Good location
Good Location, food and tourism area

Mohd R.
November 02, 2015

Martin B.
November 01, 2015
Average acccomdation
The location is ideal the sing board of the hotel is removed so from the road hard to find I went around the block to get to it .