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Good 6.9
Based on 2793 reviews

Recent customer comments

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Good



based on 2793 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.9
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 6.8
  • Value for Money 7.3
  • Food/Dining 6.1

Anis N.
Malaysia
January 02, 2015
Pleasant hotel for a short stay
Location nearby gurney drive, cozy and homie environment, rustic feelings from the colonial era
Overall it was an okay hotel, the receptionist however was a bit rude named "joanne" seems like lack of PR or even menace.. Should just refrain her to stay behind the counter or even should consider to change her profession from being a customer service field as a carreer. So rude! Even a security guard is much more pleasant and have better PR than her. Other than that it was a pleasant hotel to stay.

Tan C.
Malaysia
January 02, 2015
Hotel condition
Requires upgrade especially water heater
Overall satisfied

Shayne G.
Australia
December 31, 2014
Great Stay
Staff / Location / Atmosphere
The whole experience was great - the staff were very helpful - the premises had character and charm - Location was good out of town but good public transport - food was good too - walked out of your back door and into the pool - love every day there

Siew C.
Malaysia
December 30, 2014
Good location
Location, values for money n easy access to food

Junjie C.
Malaysia
December 29, 2014
Christmas Eve trip
Good Location, Value Money, but limited parking slot.

Shan S.
Malaysia
December 27, 2014
Nice Location near the city.
Location, Affordable, Heritage history.
It is near the city with lots of food stall around.

Song M.
Malaysia
December 26, 2014
Average
location,ront desk receptionest , car park

Lee M.
Malaysia
December 23, 2014
BEST and BAD
NICE RECEIPTIONIST,ROOM FACILITIES & HOTEL AREA AROUND DOWNTOWN
1 - DOOR DIFFICULT TO CLOSE AND OPEN, 2 - IN A DOUBLE COTTAGE ROOM ONLY 1 SOAP N SHOWER CAP ; OTHERS ROOM NO SOAP NO TOILET PAPER AND NO EXTRA TOWEL ( ORDER 2 ROOM ) 3 - DOUBLE ROOM CHARGES IS UNDERCHARGE

Karen L.
Malaysia
December 22, 2014
Comfortable stay within town
Location, overall customer service was good.
Special thanks the manager who was on duty on 19Dec2014, who managed to settle issues on the rooms with a prompt manner. The gentleman on duty on the night 19Dec2014 was helpful too in settling issues despite shortcomings from the earlier lady booking in staff.

Sek C.
Singapore
December 22, 2014
great base to explore penang
location, wifi, comfy bed
basic clean room with comfortable bed. fantastic location just opposite the famous Him Heang biscuits shop, Enso Massage spa (very good) and 7-11 just a few shops away. a nice 2-3km stroll to Gurney Drive area.