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Good 6.9
Based on 2778 reviews

Agoda Verified Reviews

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based on 2778 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Staff Performance 6.8
  • Value for Money 7.3
  • Food/Dining 6.1

4 Ben C.
December 02, 2014
Worst Hotel I've Stayed in Penang
Friendly Security Guards, Location
The worst hotel I've stayed in Penang. Pictures posted in the advertisement is misleading and showed the rooms to be in good conditions. Actual condition of rooms are pretty runned down. Damp smell as you enter the room. I will never return again.

5.3 Kar N.
December 01, 2014
Old and dirty
The courtyard room can accommodate six people with three queen sized bed
I had three days two nights stay in this hotel with my family. During my stay, firstly parking was a problem. We drove to Penang, hotel guests should expect availability of parking space but at times the parking lots were full that we had to park somewhere or wait for those who patronise the restaurant guests to leave. Secondly, it is about the room. The condition of the room is old with water mark, we do not really mind about that. As our room located in ground floor, we had to bear with the running steps and pulling chair noises made by the people in the room right above ours, really loud. Now come to the cleanliness of the bathroom, the basin should be washed and the bathroom towel mat should be changed when we entitled the room service to clean the room in the morning. I am not sure if the bedsheets/pillow cases and towels were changed. Anyway, I do confirm the basin was not cleaned and bathroom mat was not changed as when we got back, the basin still had small litter that we left when we washed our food container before the cleaner came. Meanwhile the mat was still wet. Worst of all, we found a big beg bug died on one of the beds, with blood stain on the bed sheet on the third day of our stay! Obviously the night before I slept and accidentally 'killed' it. My sister got bed bug bites from there with red bumps over her hand, face and neck. The bumps are still itchy and became bigger bumps!

8 Rostinah A.
December 01, 2014
Classic Holiday
structure, staff, environment
Great, splendid

7.7 Maimon R.
December 01, 2014
Worth Staying
1) Location 2) Value for Money 3) The Look
The room is clean and pleasant, staff helpful the interior is nice overall not bad for the price.

6.3 Kevyn G.
November 28, 2014
location, parking, security

7.3 Kelvin C.
November 28, 2014
good value
abience, cleanliness, comfort
pleasant stay - will return! unfortunately the front office area was undergoing renovation - would have been much more pleasant once completed

8.3 Ahmad D.
November 27, 2014
A night at 1926 Heritage Hotel
Good location to where we conduct our business, Comfortable beds, small but cosy rooms
For the price, no complaints

6.7 osman S.
November 27, 2014
Pleasant stay
Swimming pools,good location,price

7.7 Kelvin C.
November 27, 2014
value for money
1926 Heritage Hotel represents value for money. it has character - being an old colonial building, but unfortunately during our stay the front office was being renovated
pleasant - value for money

9 Bee L.
November 26, 2014
Good stay
Friendly staff, good location, suitable for family