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Very good 7.5
Based on 4748 reviews

Recent customer comments

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Very good



based on 4748 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for money 7.4
  • Food/Dining 6.8
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Christina N.
Malaysia
February 13, 2014
Great location, average hotel with poor breakfast
Comfortable bed, easy access to everywhere and affordable price
No newspaper delivery in the morning. The manner of the staff could further improve when come to customer service. However, the Japanese restaurant which located on the 2nd floor was truly yummy. Also the high floor rooms are all sea-facing and it was certainly awesome.

Tse L.
Malaysia
February 12, 2014
Good and comfort
comfort, cleaningness and well hopitality

Winvad M.
Singapore
February 12, 2014
Horrible
Nothing
The aircon was very poor. No newspaper delivery. At 7.30 am, I dialed the receptionist who asked me do I want a newspaper. I said I surely do and what a question to ask (I thought it is a requirement of all international hotels or 4 star hotels to provide newspaper in the mornings). Then she asked me what paper do I want, I said any will do. She said to will send one up. Asked for it at 7.30 am but Until checkout time, there was no delivery. I complained at the receptionist desk when I checked out. She simply answered me with one word 'sorry'. My stay there was miserable and not worth booking .

Gary R.
Canada
February 11, 2014
Nice hotel in a god location.
Good location. good swimming pool and hot tub, very good breakfast.
After a brief mix-up in getting the room we actually booked, all was well. Nice room, ours was overlooking the swimming pool. Excellent buffet breakfast. Unfortunately, the sea view is also a view of a major construction site, and in future may be blocked, depending on the height of the condo development going in between the Bayview and the sea.

siva A.
Malaysia
February 11, 2014
good location and good view
good services,free parking&clean hotel
good location,good for those not driving own car,because most of tourist attraction best food in georgetown within your walking distance.

Meng L.
Malaysia
February 11, 2014
good & nice staying
location, food around and envoiroment
good & nice location, convenience for us to travel around, cos my relative are all staying around, it a good & best things here.

Sook O.
Malaysia
February 10, 2014
Poor service
Only the location is convenient, other then that nothing
Poor management service, bath towel need to wait for few hour for deliver to our room Inform by the staff is because too many guest stay so not enough towel. Check in also need to wait until 5pm.

E-Ee N.
Malaysia
February 10, 2014
average
centrally located
noisy surroundings, lousy check in, small and compact swimming pool

E-Ee N.
Malaysia
February 10, 2014
reasonably good
wifi, centrally located, near to heart of the city
the check in is terrible. check in time is 3p.m, i got my room almost 5p.m, waiting for almost 2 hours prior getting the room. there is no towel in the rooms, only deliver it upon request. the environment is noisy, especially for rooms facing the swimming pool, i guess there are bars and lounges down there, creating so much noise even after 12.a.m. The swimming pool is so small, can't accomodate when there is big crowd. few things that at least comfort me out of those annoying stuffs, the wifi is reasonably fast, the hotel is near to the heart of the city (walking distance), the breakfast is not bad (although have limited choices).

wong Y.
Singapore
February 09, 2014
great location, nice view and value for money
location , sky bar , room size is comfortable
location is great close to shophouses attraction. The staff is polite and room service is fast. overall is a good value stay :)