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Very good 7.5
Based on 4691 reviews

Recent customer comments

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Very good

based on 4691 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Staff Performance 7.4
  • Value for Money 7.4
  • Food/Dining 6.8

8.7 Maria M.
August 03, 2014
Value for Money Hotel
Price, Room Comfort, Rooftop Bar View
PROS: - free room upgrade!!! - beds were comfortable and the rooms were clean - awesome view of Penang from the room and from the rooftop bar - hotel staff were friendly and accommodating CONS: - limited breakfast options (the queue at the egg station is long and the cooks were very slow) - the drinks at the rooftop bar were expensive and not delicious - a bit of a walk from the UNESCO heritage zone

7.7 justin F.
United Kingdom
August 01, 2014
Good hotel for Business
Clean, comfortable central
Hotel is fin for business and medium range price. little old but clean and comfortable.

7.3 Ping Y.
Hong Kong
August 01, 2014
Repeated guest of this hotel
Location, cozy, they are renovating rooms.
We r repected guest of the hotel because of the location n price. Oh, we need the pool even though it's not a big one. It's close to everything within the George Town.

8 Siew N.
July 31, 2014
Most Convenient
Good Location

6.3 Siew P.
July 29, 2014
Central Located
Location. Easily accesible, Nice room
A bit run down and smaller carpark but other than that, very happy with the stay

8.3 Edward M.
United Kingdom
July 28, 2014
Central Georgetown
Location, cleanliness, price.

8 Denise L.
July 28, 2014
Comfortable stay
Comfortable, pleasant enviornment and friendly staffs
It was a pleasant stay at the hotel.

July 28, 2014
Breakfast choice better and more variety compared to to the last few times I was there. Staff as usual efficient and courteous. I like the cleanliness of the hotel and rooms.
I was very disappointed there was no cable tv. Two electrical sockets in my room (1037) was not working. I need to bring the electric kettle to the floor to boil water. There was a frdge but it was empty.

6.3 Hooi Y.
July 28, 2014
best location, next to esplanade
location, big room, people

8 Chern O.
July 25, 2014
Nice view of Bays and clean rooms
close to food, close to entertainment, Big rooms
Pleasant stay. Nice Rooms and plenty of dining choices nearby.