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Very good 7.7
Based on 3443 reviews

Recent customer comments

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Very good

based on 3443 reviews
  • Cleanliness 8.0
  • Facilities 6.5
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 5.7
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Mengheng L.
August 13, 2015
Wonderful experience
Free bike. Good location. Helpful staff
Free bike. Good location. Helpful staff

Darren S.
August 13, 2015
Good location, sometimes no electricity.
location, location , location
Stay experience was Poor. Took 4 rooms.Multiple electric outages. No refund from hotel. 10% refund offered by Agoda. For you to decide if it is worth the trouble.

Darren S.
August 13, 2015
Looking for a refund for non-delivery
located within the heritage conservation area.
Poor stay. Repeated power failures over 3 days marred our stay. No back up power system to fall back on. Staff evasive when asked on how we would be compensated, since I booked 4 rooms for our stay. Tried to offer a small refund of an hour's equivalent for only one room and conveniently ignored the refund for the other rooms. Agoda, I want a full refund.

Chung W.
August 13, 2015
good hotel
location strategic

Chung W.
August 13, 2015
strategic location
location strategic,

Jan C.
August 12, 2015
Aircon, astro, allow bicycle in

August 11, 2015
Will consider come back if price is lowed
Cleanliness OK. Location good. Price acceptable.
Out-look is ok. 1st floor rooms are suitable for back-packers with shared WCs. Not suitable for couples or honeymoon

Yoong Y.
August 11, 2015
Chulia Heritage Hotel, Penang
Strategically located within the vicinity of Penang Heritage
The hotel is already a heritage by itself. Satisfy and comfortable stay. Hotel was clean and the staffs were helpful. The location is strategic, surrounded with many restaurants, cafes and etc. Streets hawker stalls are just within walking distance. Recommended for those who like to explore the heritage of Penang.

Chun K.
August 10, 2015
Value for Money
Budget, Clean, Pleasant
Simple and nice room. Best option for budget travel.

Richard G.
United States
August 08, 2015
2nd stay at the Chulia Heritage
Price, location, cleanliness
We enjoyed our stay. The rooms are small (I guess "efficient" might be a better word), but have everything we need -- except that our room didn't have a refrigerator (although our companions had one in their room). They have parking (which can be difficult in Georgetown) and bicycles. It is in the middle of Old Town, with many sights within a 10 minute walk in any direction. They don't have any food service, but the cafe at the Yeng Keng next door is pretty good, and reasonably priced. Still, there's nothing like the street-side hawkers for variety, quality, and price. Staff were pleasant and efficient -- even to the extent of voluntarily refunding the value of the one hour that the power was out one night (which went back into their tip jar). Two other couples (from Japan & Australia) also stayed, and everyone was quite satisfied. We checked some other comparable hotels in the area, and none matched the Chulia. We'll be back.