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Good 6.9
Based on 4514 reviews

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based on 4514 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.2
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Norbani I. from Malaysia
Families with young children
Stayed one night in February 2015
Pleasanr stays in Copthorne
Sea , Food and Location
Value for money
Reviewed March 15, 2015

neoh K. from Malaysia
Stayed one night in February 2015
Need renovation
Location , view , parking
The hotel too old and need renovation . Aircond noisy and water heater not working well
Reviewed March 15, 2015

vk N. from Malaysia
Stayed 2 nights in March 2015
Clean comfortable and nice view
Reviewed March 13, 2015

Vijendraan V. from Malaysia
Stayed one night in March 2015
its a old hotel.. the bed was terrible.
location, food n friendly stuff
The bed was terrible n old hotel.
Reviewed March 12, 2015

ZAINI Z. from Malaysia
Business travelers
Stayed 2 nights in March 2015
run down hotel
view and beachfronting
Lots of things need replacement...toilet bowl,shower, aircon etc
Reviewed March 09, 2015

Derek B. from United Kingdom
Stayed 28 nights in February 2015
Copthorne review
Value. Staff. Pool
Very enjoyable but food and beverages not appealing to western palates and somewhat overpriced
Reviewed March 09, 2015

Peter C. from Australia
Stayed one night in March 2015
Good value but a tired property
Free parking, main road access, food centre across the road
We had a quick weekend in Penang with work team for R&R. Copthorne Orchid offered a reasonable price for us and was located close to where we wanted to be. The lobby is clean and the check in people were very friendly and efficient. The hotel itself is quite old and there are many things that are being maintained rather than repaired. The rooms look and feel tired and would not be comfortable for more than a two night stay. The aircon worked well. The balcony is small but ok for two people, the chairs were not so comfortable. The bathroom was very old and tired. The bed was ok but not great. The TV has about 3 working channels. That was about it for the room. The food was quite ordinary. Ordered a beef burger for room service. It came with a ton of potato wedges which was good as the burger was inedible, the meat was tough and so thick you could prop the door open with it. The fruit platter also ordered was nice, cant to much with fruit I suppose. Breakfast was also ordinary. Coffee was not good, selection of foods other than that were uninspriring. My staff took one look at it and headed to the food centre down the road. I was too tired to bother. The pool is on the same deck as the dining room, its ok but only good for a dip and a cool down. The property is not really on the beach unless you are a mountain goat and up for a solid set of stairs. That was it for food and entertainment I am afraid. No bar. Yes, no bar! We headed to the food centre for a cold beer instead. No decent coffee. Not much to recommend in that regards. So the positives. It was clean the aircon worked and the staff were all very friendly. Unlikely we would choose to stay here again though.
Reviewed March 09, 2015

Azim A. from Malaysia
Solo travelers
Stayed one night in February 2015
Value for money if you're not picky
View, room floor, quiet
Rooms are very old and in need of some serious face lifting. Access to the beach and the view is excellent. Love the balcony! Good service nonetheless.
Reviewed March 09, 2015

shalihim T. from Malaysia
Business travelers
Stayed one night in March 2015
nice view
nice view
Reviewed March 09, 2015

Wen M. from Malaysia
Families with young children
Stayed 3 nights in August 2014
A pleasant stay
pool, room size, food
Nice and pleasant. Exceeds my expectation
Reviewed March 04, 2015