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Very good 7.6
Based on 2209 reviews

Recent customer comments

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Very good



based on 2209 reviews
  • Cleanliness 8.1
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.0
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Hong H.
Malaysia
March 25, 2016
Bad experience with Eastin Hotel
Brought my son to their level 3 swimming pool. After swim when we decided to go back to our room for shower, We found that our room card is not able to access the door. We can tap in but when we try to exit it's not working. Tried to call the front desk for help but they are not willing to come and open the door for us but instruct us to go thru an exit (which look like an emergency exit) which need to go thru a long staircase. I refuse because the weather is really hot and I insisted asking them to come and open the door. By the time the hotel staff arrived, his attitude is bad. End up he also found out his access card also not accessible, then only he change his tone by leading us to exit the swimming pool thru the long stair case. What a bad experience!!!

zuvenn C.
Malaysia
March 24, 2016
Room is small and dirty
Near airport
I have requested a king size bed when I made a booking. During the check in I was told there's no more king size bed and they gave me twin bed instead and said will join the bed for me. However, nothing has done and I realize the carpet is so so so dirty. I felt I overpaid for the room with this kind of facilities. It's not worth it and I would rather pay another Rm100 to check in somewhere near gurney

Darin V.
Malaysia
March 21, 2016
Convenient and simple
Convenient as it is near Queensbay mall and near many food eateries
It was pleasant as comfortable.

Lay T.
Malaysia
March 21, 2016
A bit overrated
Location,

BOON L.
Malaysia
March 21, 2016
Good choice for business trip
This is my preferred hotel to stay during my business trip to Penang, Malaysia

Dr O.
Malaysia
March 21, 2016
Room and swimming pool small, very good breakfast
Nearby Queensbay Mall.

Yap K.
Malaysia
March 20, 2016
overall of hotel.
1. sea view nice. 2. Food nice. 3. Comfortable
Some disappointed for hotel,when I check in around 3pm, room haven't done yet, only single bed as I mention when booking need bigger bed not given wifi information until I request .

Wei N.
Malaysia
March 20, 2016
Environment
The room lightings are very dark especially the shower area. At the walkway to the room, there is some funny odor & i guess is from the carpets. The driveway to the basement car park is too narrow & difficult for big cars. I guess this is the design & cant b changed.

Jordhat J.
Malaysia
March 18, 2016
Comfortable but out of the city
Value for money, quiet, next to mall
Was great as usual. If you want a quiet out of town this is perfect

Jesonpragash G.
Malaysia
March 17, 2016
Evaluation
Cleanlines is important