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Very good 7.7
Based on 5304 reviews

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Very good



based on 5304 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0
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Chee C. from Singapore
Families with young children
Stayed 2 nights in June 2014
A good hotel for business travellers
Location, Price and comfort.
Stay will be good for business travellers as the set up is not for relaxation. Nevertheless, the price, location and comfort level is there.
Reviewed August 02, 2014

Wai L. from Singapore
Couples
Stayed 2 nights in March 2014
Enjoyable 2N stay
NA
Lovely city view, nice at night. We didn't have breakfast at the hotel but did try 2 of the themed buffet dinners. Each night is a different them. We tried the Japanese BBQ buffet and the Italian. They were both good, with heaps to choose from. Displays of desserts were lovely. A child dines free per paying adult so it was cost effective for us considering the kids don't eat much. Kids went for a swim I the pool, has a toddler pool also. Males and females have their own entry points to the pool. I didn't agree on my young boys having to go through the toilets alone but wasn't going to spoil their swim by arguing. Location is good, walking distance to shopping centres and hawker centres, which unfortunately I didn't get time to try. I thought the staff were a bit more unfriendly then what we are used to. Put it down to the fact that we don't usually stay in such large hotels. The door men would open the door for you but there was no greeting or they wouldn't even look at you. We had a very long check out due to an error about an extra bed The manager was called, in the end we left and have since sorted it out via email. On the first night the extra bed wasn't brought to us until 1030pm after us checking in at 730pm and 3 phone calls later. I was already in bed by the time it came and my son was very tired waiting. I think with a family it would be better to stay in Batu Ferringhi which is what we did once before. Just thought we would try something a little different. We wouldn't return to Penang as we feel we have seen enough.
Reviewed August 02, 2014

Paul S. from Malaysia
Families with young children
Stayed one night in July 2014
Reasonable Hotel at Gurney Drive
Location, View and Cleaniness
Pleasant. Overall the room is comfortable and clean. Gurney Plaza is down the street and if walk will take about 10-15 minutes. Can go for a morning jog along Gurney Drive. Restaurants are walking distance.
Reviewed August 02, 2014

Ng C. from Malaysia
Families with young children
Stayed one night in July 2014
Comfortable room
Comfortable room
Reviewed August 01, 2014

NUR H. from Malaysia
Families with young children
Stayed one night in December 2013
great location
location, facilities, cleanliness
pleasant as usual. great hotel staff.
Reviewed August 01, 2014

jeffry T. from Malaysia
Families with older children
Stayed one night in July 2014
Unworth For Money
Nothing good about the hotel
Reviewed August 01, 2014

POK S. from Malaysia
Couples
Stayed one night in July 2014
very good indeed
good service, very comfortable stay,indeed a 5 stars hotel
indeed they deserve to b recognized as a 5 star hotel.hotel set up was up to standard.clean room, comfortable bed,nice view form our room,sea view. one word says it all.I'll definitely come back again
Reviewed July 31, 2014

HOCK G. from Malaysia
Solo travelers
Stayed one night in July 2014
nice and goood
perfect
yes.... is great hotel
Reviewed July 31, 2014

KOK K. from Malaysia
Families with older children
Stayed 2 nights in December 2013
Tourist attraction place
Cleaniness, good service and value for money
Very comfortable and with excellent services provided by hotel.
Reviewed July 30, 2014

Tay C. from Malaysia
Families with older children
Stayed one night in July 2014
Value for money
Located very central to many tourism spots, hawkers stalls & great shopping centres
Good & enjoyable
Reviewed July 30, 2014