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Very good 7.7
Based on 5304 reviews

Recent customer comments

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Very good



based on 5304 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0
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She L.
Malaysia
June 16, 2014
Good experienced
Cleaness, friendly and helpful staffs
Excellent and comfortable. Friendly and helpful staffs. Centrally located rm10 to get a taxi to gurney plaza 15mins walking distance

Wai L.
Hong Kong
June 15, 2014
Centrally located, many restaurants around
Convenient, Restaurants around, shopping mall near by
If you planning to stay in the city of penang, this perhaps a great choice for you. It is about 10 mins taxi ride to georgetown, many local food stalls around, you will never get hungry and not able to find food. There is a new paragon shopping mall near by, very convenient. The hotel itself is quite old, feels like back into 70s. They offer free drinks at the lounge upon check in. Breakfast was ok with many different choices.

Pauline K.
Singapore
June 13, 2014
Great hotel. Good for those on a budget
The staff are friendly and the rooms are big. Their king beds are as big as two super single. Enough for a family of 4. All drinks in the mini bar are free. It includes coke and other canned drinks.
Pleasant stay, affordable rates. We had to ask for additional towels for my kids but housekeeping service was very prompt. They sent up the towels in less than 5 mins. Only gripe is that there is no free shuttle to any shopping mall so we spent quite a bit on cabs to Gurney Drive because the elderly who were with us could not walk for long distance. The transportation/tour desk lady looks a bit stern but she was very helpful to help us arrange for the taxis and mini van.

Ching H.
Malaysia
June 10, 2014
Clean, Location and Shopping
Clean, Location and Shopping

Loh F.
Malaysia
June 10, 2014
parking is too hard to me,and terrible jam
easy to get food court,easy to find the location,staff ok

Eu T.
Malaysia
June 08, 2014
BAD EXPERIENCE WITH NO CUSTOMER EXPERIENCE
location, convenience and environment

Ching H.
Malaysia
June 08, 2014
Great Location
Shopping, Location and Comfort

Tan Y.
Malaysia
June 08, 2014
Wonderful, Comfortable.
Friendly Staff, Comfortable Room, Good Location
Great, love the breakfast which is variety and delicious.

ng F.
Malaysia
June 07, 2014
centrally located, value for money
strategic location, close to eateris

franklin C.
Australia
June 07, 2014
Pleasant,comfortable and affordable accommodation
Excellent location, clean and comfortable with good services.
We had an enjoyable and pleasant stay in the ELH which is close to shopping plazas and many restaurants, including a large food court with many varieties of hawker foods. Located by the seaside, there is sea breeze during the evenings and the esplanade is great for morning or evening walks.Taxis are easily available and are reasonably priced although the Hotel does put a premium on their taxis.