arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5277 reviews

Recent customer comments

Filter by traveler type
Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Tat C.
April 17, 2014
Relaxing and enjoyable stay
Friendly staff, fast check-in and check-out, and nice view.
Relaxing and enjoyable.

Benny T.
April 17, 2014
old, affordable for price, slow in service
room is not small, about to smoke in the room, fruits are provided everyday
the check in service is very slow. when it comes to breakfast the food finishes extreme fast and it takes very long to replenish. only thing that i enjoy is the hotel is nearby to coffee bean which we can chill out by Gurney.

Simon Q.
April 17, 2014
GOOD Location for Shopping!! BUT NOT 5STAR Hotel!
Good location near shopping Mall, Good service & good value!
Hotel near shopping mall. but This Hotel not 5Star Hotel. building and room abit Old. but good value to stay.

indran C.
April 17, 2014
Good value for money in a central location
Location was excellent, close to Gurney Plaza and the night market, and affordability
It was a pleasant stay and the room was clean and comfortable.

Justine F.
United Kingdom
April 17, 2014
How it should be done!
Comfortable room, friendly staff, excellent breakfast
We have stayed in many Hotels of different prices in SE Asia in recent years, but The Evergreen takes top place - at a very reasonable price. Helpful friendly staff, for whom nothing was too much trouble. Large comfortable room, with soft feather pillows. Spotless bathroom with bath + easy-to-use powerful shower + good quality towels. We are familiar with Asian buffet breakfasts but have never seen such a selection. A very generous breakfast with all tastes/requirements catered for. We stayed just one night to be close to the Adventist Hospital, which was further away than expected but well worth the walk. 25-30 minutes. There are many eating options close to Hotel on Gurney Drive, including the recently opened vast Paragon Mall. Approx 10 minute walk. We were very impressed with the Hotel and will definitely stay again. Only disappointment was high price of 'Happy Hour' glass of wine.

April 17, 2014
good and relax
services, food, relax
very good for ous, is already second time to visit this hotel so is good for us

Ooi L.
April 16, 2014
yes! good
great breakfast,good location

April 16, 2014
clean, spa, centrally located
Only problem is tv reception no good. Clean, tidy, centrally located.

George F.
April 16, 2014
Very Pleasant
Comfort, location and seaside views
Pleasant and enjoyable.

Danny P.
April 16, 2014
Worst ever five star hotel I have ever stayed
Centrally located, near to the beach, near to gurney drive
This is the worst ever five star hotel I have evert stayed. The hotel parking has no one guarding and literally anyone can just intrude the hotel, which is very unsafe and unsecured. I check in at about 8pm that day and I was served , however in the middle of the check in process, there was a very rude guy wearing pinkish red long sleeve shirt drag away my receptionist to serve his own customers, part of it is because he can't speak mandarin. This is considered very rude and unprofessional way to treat a customer, and I suppose he is the supervisor there. I can say he is not qualified and should put back to training on what service line truly is. Speaking of the hotel furnitures and amenities, the carpets are stained and the bed mattress is sinking, the clock is like you can get in the dollar shop and it's not working, the tv is blur and the design of the room is very old. The next morning when I was about to leave my room for breakfast, my doorstep was dumped with newspaper. Normally the papers will be hanged on the door knob but this hotel just dumped it on the floor expecting you to feel that you are so respected. You won't be greeted at the cafe as well, you will just walk in, pick a table, take your food, finish it and leave. This is the worst ever five star hotel I have fever stayed.