arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5277 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Shaun T.
Malaysia
March 30, 2014
Short and meaningful
Its central location, spacious room and very comfortable
I stayed here for 1 night on a family trip. It is strategically located along Gurney Drive with easy accessibility to local food court and nearby shopping mall. The check-in process was relatively easy with Agoda booking. The room was clean and comfortable. At night, you can stroll along the beach just right outside the hotel to enjoy the ocean breeze and tranquility of the wave. The stay was overall satisfactory and the hotel price is value for money.

elisa O.
Malaysia
March 28, 2014
relax & enjoy
kids club , baby pool coz for young kids & for oldies they enjoy the massage & spa

Alison C.
Malaysia
March 28, 2014
Nice stay.
Hotel room big & clean, location is very good.

Neuw L.
Malaysia
March 27, 2014
Perfect
Service, environment, classy
Five star hotel with reasonable price is totally worth to stay in. Big and classy lobby, hotel comes with swimming pool, wifi, good room service. Room with a bath tub, hair dryer and even weighing machine !

Yoke M.
Singapore
March 27, 2014
Great & comfortable hotel at central location.
Comfortable room, friendly service & good breakfast.
We are extremely pleased with the very friendly services from all the staffs.the rooms are large, comfortable & offer nice sea view. The breakfast is excellent with great variety of choice for local, eastern & western food. It is centrally located, and near to nice shopping centres & hawker food. We will highly recommend family & friends to stay here when visiting Penang.

Lee Y.
Malaysia
March 25, 2014
room service extremely good
nice view, delicious & wide food range and clean.
I like the Deluxe Sea view Room, it is clean, wide sea view, comfortable & reasonable price for 1-2nights stay. easy access to gurney drive, gurney plaza & gurney food stalks as well. i wouldnt be hungry because the room service here is damn good!

Kiat C.
Malaysia
March 25, 2014
great location, sea view
location, view, spacious room
Room spacious, nice view, close to food and shopping. But furniture inside room was bit old, need some refurbishment

TAN S.
Malaysia
March 24, 2014
There was good location,near to beach
Hotel is clean,location nice,comfortable

PHILIP G.
United Kingdom
March 24, 2014
Comfortable and Convenient
Location, Parking, Breakfast
Our overnight stay was satisfactory with ease of access to hotel for parking. Good choice of breakfast and panoramic views of Straits and George Town. Room was a little 'tired' but clean and comfortable. This is a decent hotel, lacking however in any real character or ambience. OK for business people.

Chong H.
Singapore
March 24, 2014
Good
Nearby eateries, near a beach & friendly staff
The receptionist, Ms. Rain was very friendly. Had an early check-in with her help, even though I arrived before the stated check-in time. For smokers, you are in luck as the top 2 floors of the hotel are meant for smokers. Never tried their breakfast though as there are many eatries around the hotel. And yes, I'll stay in this hotel again on my next visit.