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Recent customer comments

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Very good

based on 5217 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

9 asther K.
December 03, 2015
best hotel
food, mall, transport
very nice, big size room and bed got free drinks and free soft drinks n fruit everyday, near to gurney drive and mall

8 Mark F.
December 01, 2015
Nice Hotel!
Loaction, size of room and friendly staff
Stayed here a few times previously. It's a decent hotel.

7 Martin A.
December 01, 2015
clean, friendly staff, nice ambience
friendly staff, good ambience, good location

8.3 Johnson C.
December 04, 2015
Paying 3 star rate for 5 star hotel
Good value, convenience and nearby attractive points.
Satisfactory and value for money.

6.7 Fong J.
December 04, 2015
Location not too bad
Average. Carpark abit small though especially when there's wedding going on. Clean. Security average only as anyone can access to the different floors, as the lift does not need any card to access the different floors.

December 01, 2015
Nice location
Location, parking and room

8.3 Karin H.
November 30, 2015
pleasant stay
Hotel is at great location in town, rooms are clean and good quality bed. Staff very friendly
We were pleasantly surprised to find this hotel to be very good despite it is an older hotel. The rooms were very clean and the comfort of bed was very good. The wifi in the room was not at it's best during our stay but just in the corridor or lobby no problem. Of the 4 nights stay w hand luckily only one with breaktfast which was rather disappointing. The croissants were the best, the rest was not very tasty. Like the nasi lemak didn't taste any different than normal plain rice. it was a crowed Sunday morning and most of the dishes were mostly empty and it took always a while for the staff to fill up. Since there are other options outside to have breakfast we would consider going back to this hotel.

8.7 Kit L.
November 30, 2015
Aus review
Room, cleanliness, affordable

10 yip S.
December 02, 2015
great stay
great stay , hotel just superb.
Great stay . Very enjoyable

6 Viknesh V.
November 29, 2015
Staff attitude doesn't fit a 5 star hotel
Location, breakfast spread, free parking
Front desk employees showcased below par etiquette, unfriendly kitchen staff, did not have the hallmark of a 5 star hotel, good location at gurney with great view of the strait