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Very good 7.7
Based on 5277 reviews

Recent customer comments

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Very good



based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Joseph H.
Malaysia
January 07, 2015
comfort room, nice view, worth the money
comfort room, nice view, worth the money
- housekeeping personnel (efficient) - more front-desk personnel. Waiting time long - room is comfortable and clean - location is strategic

Joseph H.
Malaysia
January 07, 2015
Worth the money
location - at gurney area, room is comfortable, nice view
The location is at Gurney and very convenient to find food and shopping. Worth the money. May need to increase frontdesk officers's efficiency as it took a while to check in and check out even-though there is only 1 person in queue. Housekeeping personnel is efficient.

Yal C.
Malaysia
January 07, 2015
Great Location Hotel
Location, Shopping, Comfort
Very good location for shopping. Hotel staff very friendly. Comfortable room and bed. Very bad jam around that area.

Lim S.
Malaysia
January 06, 2015
Comfortable Stay
Service, Room, Location
My stay during New Year was great!! Superb & friendly staff. I did not booked for sea view room, and i requested for it last minutes and the staff arrange it for me without any charges. We get a free massage package which was nice. Location wise is very strategic, walking distance to Gurney Plaza, Gurney Paragon and Gurney drive. The deluxe room is spacious enough for couple, clean, comfort.

Hoi T.
Hong Kong
January 06, 2015
nice stay
clean, big room, nice view

Jooi N.
Malaysia
January 06, 2015
room clean. staffs courteous, lot foods outside
walking distance to sea. near to eatery , shopping complexes , hawkers centres. room is clean. reasonable priced.
Very pleasant stay.

Surya A.
Indonesia
January 06, 2015
old hotels, some renovations will help
location is the only good things
my family stayed there with young children. We've been there last year but the standard has decreased quite a bit. Some renovations and cleaning will help

Elisa S.
Indonesia
January 06, 2015
Good hotel
Location, room, service
The stay was awesome. Will definitely stay at this hotel when we're back to penang.

Hilda L.
Hong Kong
January 06, 2015
the service is catering is really bad
n
The receptionist is not polite especially when we were doing check it.. we have to wait 1.5 hours for the room

HockHin L.
Malaysia
January 05, 2015
One day stay in Penang
Location for the price, free covered parking
Unremarkable.