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Very good 7.7
Based on 5277 reviews

Recent customer comments

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Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Mitra C.
January 05, 2015
Very good in all aspects
Good facilities,clean ,calm

January 05, 2015
Place, Hotel, Food
Very Good

United Kingdom
January 05, 2015
good stay
good services, provided free drinks and fruits
good experience, out of my expectation

January 05, 2015
Bed comfort is very average
Bed comfort was bad, hence could not sleep well Staff service is average

Benjamin Y.
January 04, 2015
Nice and comfortable
cosy, clean, convenient
Hotel is clean and quiet. Shopping and food within walking distance

Sharon H.
January 04, 2015
Money for value hotel
Hotel is clean, comfortable and near to food centres.
Nice, comfortable hotel and convenient to move around.

SinLei L.
January 04, 2015
Nice facilities but bad customers service
Good facilities with sauna, steam bath, hot and cold jacuzzi. Welcome drink for two and free drink in the fridge for customers. Walking distance to Gurney Drive.
Overall, we are satisfied with the hotel facilities. Big swimming pool, sauna, hot and cold jacuzzi, steambath, selections of the breakfast and etc.... We bought a massage package includes breakfast. When we checked in, we were told that the massage appointment is quite peak and we better book earlier. So, we tried to book a time on that day,but there were only 10:30pm-11:30pm which is considered as" overtime" and we need to pay RM20 each person (Rm40) to cover massage people transport fee because this is their policy. And, the appointment for the next morning also only left 12:00pm (***but we can't make it's also over our check out time ). We spoke to manager and she said that the massage appointment is subject to availability. We were quite disappointed with the arrangements and we argued about it. At last, the manager arranged 9:00am in the morning for us. As a customer, I think that they need to improve their quality of service. If you have a promotion like this, you have to arrange enough slot for customers. This make our 1night staying a bit unpleasant. Other than that, the hotel is good and value for money.

Islam S.
January 04, 2015
location and food
Very nice stay. The hotel seems that is leaded by smart team as I feel with there concern in providing quality of stay service rather than solo profit

Tan H.
January 04, 2015
Great location and comfort
clean,well maintained and great location
Very comfortable though we had to request for bath towels on 2 consecutive days.location was superb with easy access to the seafront for great walks in the morning and evening;also within walking distance to the diverse food varieties at the eateries.

PohLin O.
January 03, 2015
Pleasant and comfortable
Good location, shopping malls and variety of food stalls within walking distance.
Overall good. Pick it due to its location, close by to restaurants, shopping malls and easy access to transportation.