arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5277 reviews

Recent customer comments

Filter by traveler type
Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Hie Y.
January 03, 2015
no towel, twice
Next to many eating places, walking distance to shopping mall, close to beach
The hotel is ok, helpful front desk, hotel bit dated but room is big and quite clean it's also next to all sorts of eating place (hawker style mostly) and within walking distance to shopping malls, about 15-20 minutes walk. Upon reaching at our room we found out there's no towel. I called housekeeping, but when we came back after shopping there's still no towel (we asked for extra bed which arrived when we were out) I called again, the lady sounded very annoyed after I reminded few times. We lived there 3 nights and they didn't leave no towels twice. we were told the towels were sent for washing and they haven't come back due to traffic congestion...

poh K.
January 03, 2015
comfort hotel but unpleasant service
good location. comfort room. nice view
Everything were great. The only disappointment was the check in time was delay for 2 hrs due to lack of manpower to get ready for my the other 2 rooms. Overall I should say it's a great hotel to stay in. Will come back again when I am in penang.

Jasmine L.
January 03, 2015
Location, location n location
Hmm, first night bath towel not provided, requested for chinese tea, only given 1 pack, the next day 4:00pm also have not clean the room, and when they clean, not even take 15minutes, you can imagine the cleaninest and how much they clean

Chua C.
January 03, 2015
location of hotel
service, food and facilities
Location not good. Not local food around. No link room for family of 5.

Lesley -.
January 03, 2015
Evergreen Laurel Hotel
lobby,room,WiFi,room service
i like to stay was great

Lee T.
January 03, 2015
Nice hotel
Location location location
Not bad. Cab is easily available

Pang Y.
January 03, 2015
Beautiful hotel near the sea
Complimentary mini-bar, good breakfast & clean and spacious rooms.

January 03, 2015
My stay
location, car park and foods
Very good

Winnie W.
January 03, 2015
Good & Reliable
Friendly Staff, Good Location, Fantastic Seaview
I stayed for a total of 4 nights in mid Oct 2014. It's my second time staying at this hotel and like before, I really enjoyed my recent stay. My family loved the gym and health spa (which operated till 10 pm). The hot and cold jacuzzi are great for relaxing after walking and sight-seeing. The room was spacious and clean and the beds were comfortable. Wifi connection was stable and speedy. The view was spectacular and it's very relaxing just looking out. I feel it is good value although it may be some distance away from the Gurney Plaza, but we had no problem as the taxi fare is only about 10 to 12 RM per trip to Gurney Plaza (download and use the MyTeksi App). It's also a nice walk/stroll along the pavement for those who wants the breeze and exercise. There are various eateries (of different sorts) nearby, so you will certainly not go hungry there! The hotel itself has a few dining options too.

Chen L.
January 02, 2015
Good value good view
The sea view, lobby decorations,