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2015
Very good 7.1
Based on 5061 reviews

Recent customer comments

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Very good



based on 5061 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 5.8
  • Location 7.6
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.6

Muhammad I.
Malaysia
October 04, 2015
Awesome.!
Beach is beautiful
Will come again

Khor Y.
Malaysia
October 03, 2015
Relax well
nearby the beach, breakfast are delicious, have bar on swimming pool
I hope next time can stay the level more higher

Kathleen A.
Malaysia
October 02, 2015
excellent
view.....location... & price
Very good... I really enjoyed

Kwong Y.
Malaysia
October 02, 2015
Good choice of Hotel with Beach in Penang
Big room, Children swimming pool, OK clean beach

Ken C.
Malaysia
October 02, 2015
bad wifi coverange
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the hotel looks new because they painted exterior but the room not so interesting. the worst thing is the signal of wifi is extremely terrible and when i request the reception to change my room with better wifi signal. she telling me that all the room wifi signal is the same. other than the wifi i have not much to complain.

Yong S.
Malaysia
October 01, 2015
Bad room service
That was a bad experience. I can say some of the 3-star hotel I have stayed before even better that this. The reason is the service is really bad. I book the hotel using Agoda and state that I request a baby cot. However, when I check-in, the receptionist don't even realized I have put this as special request until I remind him. He said the baby cot will be available within 20min. Eventually, the baby cot was send after 4 hrs (in between, i have make a called to remind them and last reminder was I purposely walk to the reception to request again). 2nd problem is, the air-conditioner was not functioning. I have call to complaint for 3times then only the technician come for checking. End up it is just due to the cable loose and It was fixed within 1min. It takes 2hrs for the technician to come my room and my 7 months old daughter was sweating for the 2hrs. 3rd issue was the room service. As promise, the food need to be sent within 20min, However, I have wait for about 40mins. All the time frame promised by the receptionist was not meet.It is really wasting my time as I need to stay in the room just for waiting.

Azalina R.
Malaysia
September 30, 2015
Nice hotel
Seaview balcony, room and the view
Great!!

Yih W.
Malaysia
September 29, 2015
Slow and Under Performance Lift, Good Breakfast
Breakfast, Spacious Room, Nice Staff
Overall a nice hotel value for money. They serve nice breakfast. Room is clean and spacious. However, the problem is the lift is OLD and SLOW. WiFi not so good in the room and even the deck. Otherwise, all is OK.

ng F.
Malaysia
September 29, 2015
mediocre hotel
nothing
overall it was an ok stay, very limited parking space, security guard was very rude, receptionist was not attentive enough, sound proofing is not good, very noisy hotel corridor, i can clearly hear what people was talking inside of my room.

chui F.
Malaysia
September 29, 2015
room was comfortable andthe kids enjoyed the pool.
near beach and town
good sea view,big size room but slow lift.