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2015
Excellent 8.3
Based on 2662 reviews

Recent customer comments

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Excellent



based on 2662 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.6
  • Food/Dining 7.7

Hui L.
Singapore
September 15, 2014
Convenient location
Great location. Walking distance to 2 big malls and also to the open air Hawker centre. Plenty
Room was very spacious but the hotel was just too cold. Both lobby and room were way too cold for our liking. Slept without the air conditioning. Room service was fast.

jonathan R.
Malaysia
September 15, 2014
Best hotel ive ever stayed in.
Customer service, food, location

Inn-Shan T.
Singapore
September 14, 2014
Excellent location
Location, Food, shopping
Second time I stayed there... The location is great with the food street just next to the hotel. There is store next to the hotel that sells local biscuit. There is another great hawker store a 10 minutes walk away. Another 15mins walk towards the Traders Hotel direction, you can get some shopping done at one of the newest shopping centre in Penang. Rooms are a big difference from the last time I came so long ago. Very new, clean and value for money for the price paid. Will definitely stay there again if I do go Penang.

Jenny S.
Singapore
September 13, 2014
Great location
1. Shopping 2. Sea view from the room 3. Food

Leonard N.
Malaysia
September 12, 2014
Convenient location, chic design
Design, location, service
The check-in and check-out were a breeze. We were pleasantly surprised to get some welcome ice cream with a smiley face on it. The location was very convenient. It was located between 2 major malls and a local food court nearby where we could sample the local food for dinner as we checked in late. The swimming pool area was very nice and spacious, with a gym that overlooks the sea. The staff delivered our bags and when we were out for dinner and we were very pleased with the service. I even bought the hotel's merchandise: 2 soap dishes and 1 amenities box as souvenirs. They are very nicely designed with local touch.

Mui T.
Singapore
September 12, 2014
Good stay at G Hotel
staff are friendly. good location. value for money.
Great experience n friendly staff.

Poh O.
Australia
September 11, 2014
Up to standard
The view from the room was stunning, the room very clean and the beds were comfortable.
We stayed for four nights in one of the executive suites on level 14 with a stunning sea view. It was an excellent stay and the hotel staff were generally pleasant but the cleaners stood out with their very good manner. The club lounge was nice with stunning views, comfortable seats and a good range of reading materials. While it is understandable that the club lounge wouldn't have the full range of food, the choices were seriously lacking to the point that fresh juices would run out and not be refilled. The selection of food for breakfast in Sarkis Café was good but the it was the same everyday for the four days of our stay. It is worthwhile mentioning that the hotel now has a good high-speed wifi service included in the price.

Alifa I.
Singapore
September 11, 2014
Nice Big Hotel with 'seaview'
Friendly staff, comfortable stay & convenience
Lovely 2 nights stay. Hotel is conveniently located near a mall and free shuttle provided to Batu Feringgi flea market on Friday and Saturday.

SHAU C.
Malaysia
September 11, 2014
Disappointed is the word i can say....!!!
good location is the best thing
Very very disappointed and feel not worth for such money. We r in a high mood to travel together with friend from oversea to penang and start our journy bout 4 am in the morning. We reach the so call 4 or 5 star g hotel, disaster happened. We reach at check in time at 2 pm but was told that yesterday full house and need to wait for the room. 30 min pass.... the room still not ready yet and already 2.30pm i check again with the recept but he just walk in the office and walk out and told me that still not ready and need to wait 45 min per room......nah~! I told her that my wife is pregnant and easy to feel tired she need to room to rest urgently. The G hotel staff act and seems like nothing happen at all. Y i need to pay such money and am i reserve a such service? Finally check in at 4.30pm the room furnish seem old as my grandma's age... damn again~! Please down grade your star pls ...i really feel like cheated. So watch out when u decide to book this hotel

Kok L.
Malaysia
September 10, 2014
my impression
location, free parking, convenience
My stay is comfortable.The reception lobby is a bit dark and the hotel is a bit run-down, not befitting the room rate.