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Golden Sands Resort by Shangri-La Penang

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia 11100

Excellent 8.1
Based on 1873 reviews

Recent customer comments

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based on 1873 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 8.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 7.8

Jessie K.
June 27, 2016
Hotel has no entertainment/music. TV has no sports channel which was disappointing as Euro cup was o
No newspapers were given to rooms. Could have been fantastic otherwise

Rahul B.
June 27, 2016
Value for money
Good location by the beach. Though walking in and around the property can be bit painful with pushy staff trying to sell you water sports and other services. Staff experience was mixed. Checkin was smooth and friendly. Checkout was a bit rough. They don't Thankyou you for choosing the hotel Nor are they empathetic. Found it a bit rough. Breakfast is great! Loved the choices offered. Spread was amazing. Staff at breakfast area was great. Hotel room services staff always smile and are nice. Experience was variable and they do need to deliver a consistent experience. Overall I could see why it is not a true Shangri-La.

Rick F.
United States
June 26, 2016
Golden Sands
Absolutely love this resort! It is my favorite resort in all of Penang. The rooms are nice and comfortable and the view of the sea (sea view room) is very nice but my favorite part of this resort is the pools and grass areas facing the sea. It is so relaxing. Be prepared for many kids being kids and also be prepared for many, many people at the breakfast buffet. Would absolutely recommend this resort to anyone.

john A.
June 26, 2016
Fantastic experience

Xin G.
June 26, 2016
good place to rejuvenate. excellent facilities for young family.

Peter F.
June 20, 2016
Great hotel
Very efficient and friendly check in, nice spacious well equipped room with balcony and sea view, great swimming pools and excellent restaurants, good location near night market I'll go there again

Sharon F.
June 19, 2016
Overall acceptable
Yup, value for money

Vivienn C.
June 19, 2016
Good hotel
Nice room and facilities

Boon T.
June 16, 2016
Other side of Penang
Batu Ferringhi is like the other side of Penang with a different vibe from the rest. Full of tourist but at the same time small town feel.

Boon T.
June 16, 2016
Getaway at Batu Ferringhi
A hotel for good getaway at Batu Ferringhi. Can travel further in if you wish to explore and can travel out to Gurney if you wish to.