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Excellent 8.2
Based on 3954 reviews

Recent customer comments

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Excellent



based on 3954 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.8
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.8

CHEN L.
Malaysia
July 10, 2016
NIce swimming pool
Recommmended for kids

Boey P.
Malaysia
July 09, 2016
Stay at Hard Rock Hotel Penang
Nil

Joanne N.
Malaysia
July 08, 2016
Excellent
Great location for families with children..

Mun H.
Malaysia
July 07, 2016
Good slide pool area
Children loves the pool so much, very lively hotel. Good spirit staff

Jansen J.
Indonesia
July 07, 2016
good
good

Min C.
Malaysia
July 07, 2016
Nice hotel, great mini water park, excellent customer service
The front desk made us wait for at least 30 mins before checking in due to strict regulation for 3pm check in. I have called the front desk earlier and they mention to come at 2pm, so I did. Wasn't impressed with the initial check in, my boys were all cranky and tired, but a lady Anum (I think that's her name), saved our day by checking us with an upgrade! Other than that the hotel is simply fun to stay in with much to do for the kids, bubble party and will definitely come back here again.

Kovitha N.
Malaysia
July 07, 2016
Awesome
My yearly favourite hotel must go

HO Y.
Malaysia
July 07, 2016
beautiful pool
beautiful pool , lovely staft

Yeoh H.
Malaysia
July 06, 2016
Good
Great hotel.. however the staff near the pool site is not very polite..

Yeoh S.
Malaysia
July 05, 2016
Excellent
Even my mum love it too! The service is good!