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Agoda Verified Reviews

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based on 1343 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 6.9
  • Staff Performance 6.9
  • Value for Money 7.1
  • Food/Dining 5.6

6.3 You L.
September 25, 2013
good location, nice room but bad a/c
fast check in/out, large room, bad a/c
overall is accepted. except the a/c is bad, hot, and bathtube is dirty. Value for money but not recommended for family.

4.7 Pek S.
September 24, 2013
It's worst staying experience ever for me so far.
None. The checking in experience ruined our mood to see anything good in this hotel.
It was awful. We were with friends when my family and I checked in. The first thing the staff told me was that they have CCTV to detect extra people in the room despite I told them these friends were just visiting and not going to stay. The staff was too busy calculating the number of people we have and forgot to give us password for wifi and any other basic service. Not long after we entered the room, they called us a few times for a deposit of RM400 in case my visiting friends were staying. That was really insulting and totally ruined our holiday mood. Besides, they asked for deposit to take hair dryer. Not to say they didn't let us know the availability of hair dryer at reception if we need it. It was like everything is about money. This hotel was too money-oriented and neglected the service that they should provide as a service provider. Furthermore, the water was not hot at all. I had to wake up early in the morning for my convocation and I had to shower with really cold water. It wasn't even a shower because I was too busy dodging the cold water and come out from it as fast as I could. Breakfast was provided for one of our room. It was just some bread. My family got scolded by a cleaner for the wrong use of toaster. We were customers. No matter what we did, I don't think we deserve that kind of awful tone and attitude. I would say this was the worst staying experience ever. What I don't get is how does this hotel get so high a rate. It sounds deceiving to me.

4 Rick Z.
September 21, 2013
Friendly staff old run down hotel
Location that's about it

2 Anurag V.
September 21, 2013
Third class, Very Dirty hotel,Worst experience
Hotel Mingwood is Pathetic hotel, Not at all Recommended. Room was very dirty , smelling very badly, Bed and blanket were not clean.they just provided very small AC with no remote at all. They did not provide bathroom soap and other things.Condition of the rooms was horrible. Although they mentioned about free breakfast but they just provide bread and butter on the name of breakfast. we were very disappointed. We felt like cheated. and we request AGODA to not to include such type of hotel because ultimately it downgrade your reputation.

8 graham W.
United Kingdom
September 19, 2013
Good location, basic but perfectly acceptable.
This was our first time staying at the Mingood. We were traveling with friends who recommended it for value and location. The rooms are very dated but really comfortable and quiet. The breakfast was included in the agoda price and was welcome before our journey.

September 19, 2013
save money hotel
staff friendly,good for business trip, parking lot
this hotel so far so good .the facilities of hotel to older hope can make renovation again

September 12, 2013
Comfortable, large room, friendly staff
Comfortable, large room, friendly staff
The room is comfortable, classic furniture with satellite tv with enough channels to keep you busy. The shower pressure is good. Breakfast is sufficient. :)

5.7 fakhruddin G.
September 11, 2013
Lousy Breakfast
Poor breakfast, Limited room cleaning and Large room
Good if on budget for solo or couple, definitely not for family.

7.3 ruth S.
September 10, 2013
friend,y staff and clean room
old but clean and good service

7.3 ruth S.
September 10, 2013
staff are friendly
old hotel but quite good service