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Number of rooms: 50
Location: Beach
Address: 97 Batu Ferringhi, Penang, Malaysia
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Customer Reviews
| Lone Pine - Penang |
Guest Rating: 6.7 |
hakim K.
|
France
Couple
Date of Stay: 06 Mar 2009 |
| Value for Money: |
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6/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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6/10 |
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Small charming colonial design.
Great location. The bathroom is old and dirty, not acceptable for four star hotel. We spend five night at the lone pine, it was great. Good location, friendly staff, charming place. But the bathroom is the real weakness of the hotel,it was old and not so clean, not acceptable.
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| Terrible! |
Guest Rating: 3 |
carmen L.
|
Sweden
Couple
Date of Stay: 04 Jan 2009 |
| Value for Money: |
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2/10 |
| Location: |
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6/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
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2/10 |
| Room Comfort/Standard: |
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2/10 |
| Food/Dining: |
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2/10 |
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Big bluff! Everything needs to improve, except where the hotel is situated, which is fine. It was terrible! Not at all maintained, the damp-spots at the walls and in the ceiling were huge! It felt like a military place! The bed cover had big stains and it smelled as mold both in the room and in the bathroom. The TV didn't work so maintenance had to work on it for an hour. The outside area that was connected with the room, was very poor maintained. The restaurant was disgusting and the breakfast very poor. We were supposed to stay for a week, but checked out after one night! BIG FRAUD! This hotel should be ranked as a LOW BUDGET place and it should be very cheap to stay there if anyone would like to...
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| Lone Pine |
Guest Rating: 3.7 |
kien K.
|
Malaysia
Couple
Date of Stay: 05 Oct 2008 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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2/10 |
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| Hotel Condition/Cleanliness: |
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2/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
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2/10 |
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It's by the beach and convenient. The refurbishment and cleanliness. The hotel has always had the colonial feel that I loved but during this stay at the hotel, it was somewhat different. The receptionist were not very friendly and as requested a double bed but upon check in they didn't have the room, they never offered to check for us but we had to initiate it instead. The next day, no note of whatsoever request was even done. We had to call the receptionist again to make sure our request was done. The place looked older than my previous stay and the place was not properly maintained. It didn't give you that "clean feeling". During breakfast, food wasn't replenished, the waiters took a while to clean the tables and it was overall very messy. If you pay attention to the tent, there were like molds growing. It should be cleaned at least once a while. The grass by the pool was growing longer that should be cut. Towels for the pool again was not restocked. As we were looking for a seat by the pool, we also realized that the tables by the pool were filled with dirty plates which we had to get someone to clean.
Overall I really do love the place but they should get their staff trained properly and improve on the cleanliness.
Impressions always comes a long way.
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| Clean, comfortable, and silent |
Guest Rating: 9.3 |
tomomasa T.
|
Japan
Business Traveler
Date of Stay: 21 Sep 2008 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
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8/10 |
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Small lodge, old facility, close to sea and the pool. Poor Internet connection, no LAN or wireless in the room. Low power electric heating shower. Valued price, I stayed in room 411 (most economy grade) but enough for comfortable sleeping and sun-tanning. Silent, clean bed and shower/bathroom.
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| In desperate need of make over |
Guest Rating: 5.3 |
susana F.
|
Spain
Couple
Date of Stay: 16 Aug 2008 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
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4/10 |
| Food/Dining: |
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6/10 |
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Good pool, lots of restaurants nearby, beatiful beach Tatty rooms and common areas, so so breakfast The Lone Pine hotel is in fact a nice, small butique hotel that screams for a make over, I´m sure it hasn´t had one since it was built, which is a real shame because it could be a first class boutique hotel if it did. The pool is lovely, with easy access into the water for children and older people, the beach the hotel faces is beautiful with amazing sun sets and rooms are really big and could be very comfortable but sadly they look so tatty, with paintwork pealing and really dirty, bathrooms so old that they have been out of fashion and back into it again (but with 70´s plumbing!) and furniture in the rooms to match the bathrooms. If you plan to stay at the same hotel for more than 3 days during your holiday I would seriously consider other hotels, for short stays the Lone Pine might be ok.
Shopping Tip : Lone Pine is situated at the beggining of the area´s night market, which is full of junk really, but might be nice to visit one night (remember that if you stay longer, the stuff on sale will be the same)
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| Good location old hotel |
Guest Rating: 5.7 |
dmitry M.
|
Russia
Couple
Date of Stay: 10 Aug 2008 |
| Value for Money: |
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2/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
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| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
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2/10 |
| Food/Dining: |
|
8/10 |
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Good location, nice beach, a lot of restarants near the hotel, friendly staff This hotel is really very old. In our room we've find two huge cockroaches and a strange smell. The furniture is very worn and out of repair. Bad sheets were grey and ragged. This hotel is really very expensive for that quality. It was built many years ago and badly needs a renovation. One not very young taxi driver told us that this hotel has already existed then he was a little boy. This is one of the oldest hotels on the Ireland. That means they have an experienced and friendly staff, but really disgusting rooms. When we put up in our room we realized that it is already occupied by two huge cockroaches and many very small ants. Luckily we had some repellent liquid to strike against these unexpected gests. Bad sheets were grey and ragged, blanket was dirty and beach towels were also ragged. There were not enough beach towels and if you were late you should ask the personnel for then and wait then they bring some.
The food in the restaurant was pretty good; all personal was smiling and very helpful. This is located directly on the beach and hotel area is very nice. The Lone Pine Hotel has not one pine, but many beautiful pines on its territory. It might be one of the best hotels on the Ireland if they renovate rooms and be not so tolerant to insects.
Shopping Tip : Also a lot of nice restaurants near the hotel. You can explore Chinese, Italian, Lebanon, Arabic and local foods just two minutes walk from the hotel.
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| A Reasonable Hotel |
Guest Rating: 7 |
martyn S.
|
United Kingdom
Other
Date of Stay: 28 Jun 2008 |
| Value for Money: |
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6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
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6/10 |
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The Lone Pine is a very nice hotel. It has alovely pool area and is directly on Batu Ferringhi beach. Malaysia is an expensive destination for hotel rooms and for the money that I payed, I was a little disappointed. The rooms are large, yet a little dated, yet we did have a nice walled garden area. The bar, although nice, was very expensive and clsoed fairly early. Overall, a good hotel but maybe a little expensive for the standard.
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| Quiet hotel |
Guest Rating: 7.3 |
satoru N.
|
Japan
Family with young children
Date of Stay: 19 Jun 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
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Taxi fares are high, so I'd recommend a rental car.
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| Hotel that can be spent like my villa |
Guest Rating: 7 |
yoshio Y.
|
Japan
Couple
Date of Stay: 09 Jun 2008 |
| Value for Money: |
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8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
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6/10 |
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Rebuilding is scheduled for next year.
Restaurant Tip : The Long Beach stall on the side.
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| Great hotel, badly in need of an upgrade |
Guest Rating: 7 |
sue P.
|
United Kingdom
Couple
Date of Stay: 30 May 2008 |
| Value for Money: |
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6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
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Good location - near to night market and bars/restaurants.
Good selection of food for breakfast.
Small hotel with plenty of space - even though the hotel was full, it didn't feel like it.
Drinks and food in the hotel were expensive, especially when there were restaurants and bars on the doorstep! Expensive for standard of accommodation on offer - rooms badly in need of a makeover. Pool and general decor outdated and needs upgrading. The location of this hotel is the best point. Right outside is the night market and plenty of bars/restaurants. Despite the proximity of the night market, you don't get any of the noise. Food court at the market is worth a vist but keep your eye on your belongings at all times.
One offputting thing was that whilst the hotel was right on the beach, once you stepped onto the beach, there were touts everywhere, offering you rides on jet skis, horses etc. At some points, they were shouting over the bushes to the hotel guests, particularly those with children. Whilst this didn't bother us too much, this would be offputting to some people.
There were plenty of gimmiky restaurants (including one which was an old fashioned ship) - if you like this sort of thing.
Hotel Feature Tip : If you want to visit the capital, Georgetown, don't bother with an expensive taxi as there is a bus stop right outside the hotel which will take you there for a very small amount - great for experiencing local life!
I must mention one of the members of staff, a very helpful gentleman called Raja - he gave us loads of advice on places to go and things to see and was always happy and friendly - nothing was too much trouble.
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| The T-Review |
Guest Rating: 6.7 |
eu T.
|
Malaysia
Solo Traveler
Date of Stay: 06 Dec 2005 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
|
6/10 |
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| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
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Lone Pine's beach is one of the few along the entire stretch which is not overcrowded.
Shopping Tip : Night market stalls spring up after night falls right outside the hotel road which stretches several 100 metres
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This review was originally written in Japanese and translated by To view the original text
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| Very happy |
Guest Rating: 7.7 |
miyakawa Y.
|
Japan
Couple
Date of Stay: 21 Aug 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
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| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
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6/10 |
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Location in the garden hammock atmosphere The feel old, very calm. In particular, the tallest tree in a spacious garden (Lone Pine) and the hammock or relax there. Even better feel for the front, about two hours before check-in time only預KEYOU luggage, you have just told me the room. Golden personally from the next was good.
Restaurant Tip : RONGUBICHIKAFE nearby (Hawker), many types of cheap美味SHIKATTA. (Fresh juice, curry, rice gruel and recommended)
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This review was originally written in Japanese and translated by To view the original text
click here
| Nice location |
Guest Rating: 8 |
takeshi O.
|
Japan
Couple
Date of Stay: 06 May 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
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Airport transfer was expensive.
Restaurant Tip : The Long Beach Cafe was realy nice!
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