arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Good 6.8
Based on 4637 reviews

Recent customer comments

Filter by traveler type

based on 4637 reviews
  • Hotel Condition/Cleanliness 6.6
  • Location 7.4
  • Room Comfort/Standard 6.8
  • Service 6.7
  • Value for Money 7.3
  • Food/Dining 6.1

Zi S.
January 07, 2013
Good hotel
Satisfactory, no breakfast. Staff a bit distant but that may be owing to some European tourists not being the most polite to them.

devit S.
January 07, 2013
nice view beach hotel
nice view
we stayed 6 days 5 nights, the hotel looks very less maintenance. the room was bit dusty, toilet flush always be broken even had been repaired many times. Hotel lobby was so empty without nice christmas and new year decoration and everythings seems to be very old. swimming pool was not clean and small size too. beach view is nice but it has no clear water and white sand. Breakfast is quite borring with the same menu everyday and less choising. the advantage of this hotel is nearby food hawker which is just a step infront of this hotel and have good food for local taste, the hawker opens afternoon only. it's quite difficult to find taxi. The rate is not worthed compare to overall of this hotel facilities. Better looks other 3 star hotel if you have holiday in Penang.

January 07, 2013
Great location but rather rundown
near to sea and hawker food
The location of hotel is great with seaview and and nice hawker food. The overall service of hotel staff was satisfactory, the house keeping staff did a good cleaning and the check in and check out at the counter was efficient without any delay. However, I would like to suggest the hotel management to look into upkeep of hotel facilities and amenities. The room I was in had drainage problem at the bathroom causing "flood" during shower time and faulty air conditioner unit whenever I turned off and on its power switch. The friendly maintenance staff had advised me not to switch off the air conditioner to ensure it could function well. It was a freezing cold throughout the night the next day since the air conditioner had been turned on throughout day and night. I then climbed up onto the bed to reach the air conditioner unit and closed some of the air-flow flaps.

Khuan K.
January 07, 2013
Good location
The location is near to gurney drive. This is a coffee shop just opposite the hotel but its only open at night
Overall, the hotel is ok.. but the room is a bit old & dirty.

Mohd A.
January 07, 2013
good location and great view
nice sea view
good location, great view but the room need a little improvemant. should provide towel floor mat and the tv need to be change to lcd

dang T.
January 07, 2013
Value for money
Clean n comfort
Got swimming pool n near food court.. Suitable for family or couple trip

tan S.
January 06, 2013
Excellent service...
Goof service
I like the sea view. And my son like swimming. This is why I choose here. The room is more comfortable and well presented. All service line is good in smile. Helpful. This is excellent...and the is location just 10minits to town. . I think I will be back next year and bring along with my friends.

Saira D.
January 06, 2013
Great Location
Location & hotel near the beach
Nice hotel, location was great. Hotel parking is too small, insufficient parking space surrounding the hotel.

David B.
New Zealand
January 05, 2013
Such a friendly crew
Very convenient location, tired but clean and comfortable rooms.
we booked a superior room but upgraded at the hotel to a de-lux room 4 nights into our 8 night stay. this put us in a corner, beach front room with larger floor area and bigger balcony. we loved the off-highway beach front location. it was private and quiet enough that we could leave our balcony door and windows open to enjoy listening to the waves lapping the beach below. we also loved the friendly staff. the restaurant food was also quite good for a hotel. though very clean and tidy, the property is showing its age.

January 05, 2013
nice hotell..but the staff not very frenly..just ok for stay