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Excellent 8.2
Based on 2935 reviews

Recent customer comments

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based on 2935 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.9

Ban L.
February 24, 2016
Lovely childcare services
Crew services is good and caring! And my mother in law enjoy so much for the breakfast, and the coffee is really goos

Nagalingeswaran V.
February 22, 2016
Pleasant Stay
Environment, Location and Facilities
The stay was pleasant.The environment was nice and the services offered is standard and good. The food offering for breakfast buffet variety is adequately served and no complain on the food.The hotel is located to nearby restaurants The only thing we did not get to enjoy the beach even though the beach is not under the hotel management.The beach was slightly dirty and lot of rubbish and debris was floating. The local authorities ought to do something. Visitors is advise to judge for themselves before going to the beach.Be careful of operators of water activities. They are not under the hotel management.Do take pre-cautions before engaging them.

Arif K.
February 19, 2016
Family holiday in Penang
Beach, street markets, kids club
We spent 5 nights at the hotel. Great family holiday with my teenage son and pre school son. Hotel could do with a modern makeover especially the showers. Standing in the tub to shower, moldy shower curtains 😬... Not a great look for a 5 star hotel . Standard of food was okay. Could definitely do with variety especially at buffet breakfast. Having the same/similar options 5 days straight ... Hmmm!! . I am sure you can at least find 3 different menus and alternate it. At least 3 options a week would be awesome.. Just change a few dishes daily . My 4 year old had a great time at the kids club the last 2 days we were there, when he finally decided he wanted to go check it out.. He just wanted to keep going back. Great staff at the kids club 👍

gunalan A.
February 19, 2016
My Stay at Penang Park Royal - Batu Ferringhi
The hotel looks old, old furnitures, smell not good inside room. Price is not commensurate the experience.

kartina H.
February 17, 2016
Best in value
food,location & friendly staffs
super good beyond words to describe.

Cheam T.
February 17, 2016

Szu O.
February 13, 2016
Nice atmosphere, foods are lower than expectations
Staff, Location, Cleanliness
My daughter and I have a good time here. Staff are polite and helpful. We tried their spa treatments and it was a good experience too. I expected the foods were on a higher level and wider range, so I was kinda disappointed. However I would still recommend this accommodation.

Eu Y.
February 13, 2016
just an average hotel, below expectation
the hotel facility not as good as other especially the fitness centre

Andrew C.
February 13, 2016
great retreat
beach, cafe, room

Dr S.
February 10, 2016
Needs to be refurbished/ renovated
The location, the beach & the views
Ive stayed at parkroyal pemang quite a few times. Its a great hotel with a v good beach & views. Grounds are perfect. The rooms howver are very tired, old furniture, v old bathroom- Needs to be renovated & refurbished to its old glory! Wish they do as id love to stay there again in newer rooms!