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2015
Excellent 8.2
Based on 2938 reviews

Recent customer comments

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Excellent



based on 2938 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.9

LIEW L.
Malaysia
December 08, 2015
wonderful trip
see view, food and location
awesome!

CHONG G.
Malaysia
December 08, 2015
Outstanding hotel
Excellent Environment, Perfect swimiing pool, value for money

Haryati H.
Singapore
December 08, 2015
Service was par excellence. Staff was helpful
The pool, beach and location.
It was a relaxing experience

Valencia J.
Malaysia
December 08, 2015
Great Service, Good location
Great service, good location, very clean
Had a relaxing vacation. Staff were efficient courteous and friendly. All requests were fulfilled promptly. Rooms were clean. Breakfast spread was good with a wide variety of food and beverages that was replenished quickly. Staff are trained well to handle the school holidays and weekend crowd. Breakfast seating, check-in and checkout were speedy. I had a lovely stay at Parkroyal and will choose this hotel on my next visit.

Xian C.
Malaysia
December 07, 2015
A wonderful retreat after a horrible day
Comfy Bed, Awesome Breakfast Spread and Super Fun Slide!
The staff here from the concierge to the reception to the bar staff were absolutely amazing and attentive. Warm smiles, went out of their way to make us welcome, didn't allow us to lift a finger even though we only had one small suitcase. A class of its own in Malaysia. Comparable to other 5 star hotels overseas!

JACK W.
Australia
December 07, 2015
On the beach front
Lovely gardens, fantastic breakfast, handy location
Hotel is handy for everything - beach front, night markets, and best of all the bus stops right outside. No haggling with taxi drivers bus 101 is air conditioned clean and frequent, maybe every ten minutes or so (reduced service on Sunday). 2.70RM gets you to Georgetown (get off at Komtar) in about 45 minutes. Buy a week's bus pass for 30RM at Komtar while you are there. It costs even less to get to Gurney Plaza and its night market or the National Park in the opposite direction. Bus 102 will take you from airport to Batu Ferringhi (and the ParkRoyal)for 4RM but is less frequent.

CHUN N.
Malaysia
December 06, 2015
Great holiday in Penang
Staff performance, breakfast and room service
Before I checked into the hotel, I had not set a high expectation on my stay. To my surprise, I was greeted and welcomed by the helpful front desk staff who helped me for an early check in. It really brightened my day. Then I was amazed that the room was very well maintained and my family was very happy with it. The breakfast experience was the best we ever had. The food variety and staff service were very commendable. We will surely come back again.

PeiLin C.
Singapore
December 05, 2015
Family oriented hotel
Smoke free rooms, facilities, location

NUR H.
Malaysia
December 02, 2015
A great holiday with families
1. Friendly staff with their smiling and greeting the peoples. 2. Nice scenery of beach and surrounding. 3. A great place to spend with families lots of activities such as swimming, gym,feeding bird
My family and i were absolutely satisfy and happy to stay at Park royal. It was a great memories. We will consider to come again for next family trip at Penang. Tq Park royal. My suggestion is maybe you need to improve a local food make it more tasty and delicious future. Overall is great. I miss a great coffee too at Park royal.

Kei C.
Malaysia
December 02, 2015
Good beach front hotel for family stay
Good location, nice beach front and friendly staff
The rooms we had were a bit tight for space but since we had them adjoining, the rooms were not so bad after all. Ignoring some of the out-dated furniture in there, the rooms can be quite cozy and comfortable.