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2015
Excellent 8.2
Based on 2949 reviews

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Excellent



based on 2949 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.9

Lim K.
Malaysia
December 15, 2015
Everything is ok
Everything is ok
Everything is ok

Stanley N.
Malaysia
December 15, 2015
Good hotel and hospotality but need refurbishment
geat location along the beach, nice sea view from room and clean swimming pools
Hotel looks old but some part were well maintained while some not. I was given room on the 6th floor so the sea view is nice. My grand deluxe room was not that spacious but it was fine and the facilities inside the room were adequate. Cleanliness of the room was a big let down. There were ants on the table, obvious layer of dust on tables, bed head area and floor. The cupboard is terrible with stains, hairs and dust inside it. After checking into room my mood totally change. The kokonut club! Forget it as the smells inside is horrible. However, I had great time with my daughter playing in the pool. The ambient and set up around the pools and beach is the only compliment I can give. Good varieties of breakfast but food quality in some should be improve. For example, I could not no way able to chew a piece of beef that I took so I had to throw it away. Then there is a Malay guy cooking egg ommelette for the queuing guest his face is like those people owe him money do not know how to smile at all. At the end of my stay, checking out really put me off. There were 12 people queuing to check out and only 2 people were working. I waited slightly more than 30mins this is nonsense. To summarise it, good stay but not so good experiences.

ANG L.
Malaysia
December 15, 2015
Great & value of money
location,swimming pool & freindly staff

Abdulrahman A.
Saudi Arabia
December 13, 2015
Not bad
Location/ night market / activities

TAN S.
Malaysia
December 12, 2015
GOOD
SWIMMING POOL, ENVIRONMENT
VERY NICE HOTEL, WILL COME BACK THIS HOTEL AGAIN

Lim H.
Malaysia
December 11, 2015
Holiday
the food & hotel facilities
Good. Very comfortable & relaxing

Rosnah G.
Malaysia
December 10, 2015
Beachfront hotel for a short stay
1) Family friendly 2) Clean 3) Helpful staffs
We stayed here in March for a wedding held at the ballroom. I felt that for this purpose it was ideal. We didnt used the hotel facilities but if you like to be on the beach and slightly quiter part of Penang, its ideal.

Charlene L.
Malaysia
December 10, 2015
Pleasant stay
Pool & breakfast

LIEW L.
Malaysia
December 08, 2015
wonderful trip
see view, food and location
awesome!

CHONG G.
Malaysia
December 08, 2015
Outstanding hotel
Excellent Environment, Perfect swimiing pool, value for money