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PARKROYAL Penang Hotel

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia 11100 (Show on map)

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Formerly : Grand Plaza Parkroyal Hotel

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Hotel Area: Batu Ferringhi Number of Rooms: 309
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1418 reviews

Value for Money
7.8
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
8.0
All reviews (1418)
Siak H. Couples Malaysia, November 18, 2012
home feel hotel...

nice hotel, nice service, nice buffet
9.3
the hotel is nice, room is very comfort, staff very friendly. the buffet are nice. behind is sea, good view n relaxing...
Restaurant Tip: hotel buffet
Lee S. Couples Malaysia, November 18, 2012
Grade A+ Hotel

Sea View + great food
9
great hotel located at just next to the sea shore which surrounded by the night market and food store, for those who love sea views , this is a highly recommended place to stay, rate is fare , hotel is clean , service is nice and food is good.
Nightlife Tip: just outside of the hotel
Mahadzir S. Families with young children Malaysia, November 18, 2012
Beautiful hotel, great location

Beatiful room, nice garden and pool, and located conveniently along the main stretch of Batu Feringghi
8
I mainly love the location and the hotel facilities. It has a beatiful garden area for guests to relax. At night, there was dining available at the garden area with relaxing live music.
Sightseeing/Attractions Tip: The night market is conveniently located outside the hotel, so, walking around the night market stretch is very easy. Also, there are numerous dining options nearby.
Emily V. Families with young children United States of America, November 17, 2012
Clean with great service and great for young kids

Pool area
8
We had a great time at this hotel. The decor was a little dated, but everything was very clean and well maintained. The service was also friendly. We had a 5 yr old and a new baby and they catered to our needs well. If we go back we will stay here again.
Molly M. Families with young children Malaysia, November 17, 2012
Great rooms but poor view

Beach and bed
7.3
Good place for relaxing but hotel needs some creativity on bringing up the armosphere of the huge lobby and lounge
Alia R. Couples Malaysia, November 17, 2012
Lovely hotel but poor room service

Best Dinner with Sunset view
5
i regreted choosing Deluxe Coastal View because the room is not facing the sea directly, only partial of it. i was quite dissapointed with the bed when i came into the hotel room, the bed was not done to my expectations. Mine, king size was actually two queen bed put together. the bed was not properly folded and it was not neat. the pillow is not comfy enough. i think it is about time for the hotel to do some interior changes to the room. the pros of staying in this hotel is that the hotel staff is friendly and very helpful. ample free parking make it visitor friendly too.
Restaurant Tip: have dinner while watching the sunset. great spread of food, and breathtaking view.
Adnan P. Families with older children Malaysia, November 17, 2012
Great Hotel and Services but Food was a letdown

The ambience, friendly staffs and good family retreat
6.7
We have been staying at this hotel since more than 2 decades ago, whenever we are in Penang. The rooms and anything else remains the same but the food at the Coffee House has deteriorated so much. Even the food at the Breakfast buffet was not tasty anymore. We ordered some food on the day we arrived and it was terrible. It's just plain tasteless! However, the amenities are still good and we hope that the hotel would improve on their cuisine. it's such a shame!! and Penang is supposed to have the 'best' cuisine in Malaysia.
Nightlife Tip: Go to the Night Bazaar just outside the Hotel. As you walk towards town centre, you'll reach a food court. there's a good 'char kway teow' stall at the end of the Right hand side of the court. the fried oyster is also great! and if you want REAL curry, go towards Teluk Bahang. At the junction, to the left, you'll find an unassuming small restaurant called Ibrahim. The curries are to 'die for'.
Ikhwan R. Solo travelers Malaysia, November 15, 2012
cozy hotel

beach is accessible...
7.3
most strategic location with value for money..friendly staff...
Sightseeing/Attractions Tip: walking distance to flee market
Chee H. Business travelers Malaysia, November 15, 2012
Nice hotel in batu Ferringhi

Good facilities and nice services
6
Overall park royal Penang is good, the hospitality served nice. Definitely, we will stay again on our next visit. Thanks
Animesh K. Families with young children India, November 15, 2012
Great hotel with some minor issues

Good options for food, great recreation facilities for the entire family
8.7
View: Stayed in the Deluxe Coastal View room & thou we were clear that we wont get a good sea view, we were disappointed as the room did not have any view whatsoever. It looked into a car park of a facility next door. There is a mosque on the side but the prayers were not loud (was worried as I had read a lot of reviews in which past travelers had cited this issue). Room: The room was cozy and clean & all the stuff for a comfortable stay (electric kettle, iron & ironing board, locker/safe, bath robes, slippers, minibar). One can dim the lights as per the requirements & it was extremely useful as we traveled with an infant. Location: The hotel is on the beach, which is clean & has a lot of options for water sports (para-sailing, Jetski etc). There are a lot of options for eating and shopping right outside the hotel. The night market starts right from the hotel gate (it does not create any nuisance and it is a 'must visit') Overall Facilities: Nice children's room with a lot of games which can keep the kids occupied. There are a few shops in the hotel near the reception which stock a lot of useful stuff like creams, swim suits, caps, swimming diapers, tubes etc. Food: Great breakfast spread. It does get a little crowded at the time of bf but the staff does an exceptional job in managing things and taking care of everyone. A lot of people had discouraged us from having meals in the hotel as it is expensive and there are good options outside. We only ordered room service once and it was pretty nice and sumptuous. Shortcomings/suggestions: The hotel has two pools - a normal one & an activity pool. Activity pool has a separate kiddie section. Both the pools are not as big as one would like. Our car got special treatment from the monkeys!! On all days it got 'decorated' with monkey pee and poop!!! Shooter in the bathroom is on the wrong side (!!!) & doesnt have a lever to control the water flow. It is like a tap with a pipe!! Probably a pract
Travel tip: (1) If you want a view, do not stay in Deluxe Coastal View room (2) No need to carry a lot of cloths (I traveled with a truck load of beach wear) as the hotel has a laundry as well as a self-service laundry (RM 20 for washing and RM 20 for drying) (3) Do visit the night market in Batu Feringghi (4) In the night market, bargain like an Indian (5) Lots of massage centers outside the hotel. Do use them. Don't expect hanky panky stuff...if you want that, go to Bangkok instead

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